Course Code: motro
Duration: 7 hours
Prerequisites:

The course is general in nature and participation in it does not require specialist knowledge

Overview:

The training is intended for managers, HR specialists and everyone who is responsible for conducting appraisal interviews with employees.

Thanks to participation in the training Managers:

  • appreciate the importance of evaluating employees,
  • learn to use the evaluation system to build motivation and commitment,
  • will be perceived as fair judges,
  • learn to have difficult conversations with employees,
  • they will learn what standards of behavior they should present during evaluation interviews,
  • learn about their strengths and weaknesses in the field of communication and receive improvement tools,
  • will increase the sense of self-confidence in contacts with subordinates and in difficult situations.

Course Outline:

  • The importance of the appraisal interview in the process of human resource management.
  • Periodic and ongoing evaluation.
  • Advantages of using a formalized appraisal interview.
  • Preparation for the appraisal interview.
  • Collecting information and arguments
  • Recognition of employees' needs
  • Purpose of the appraisal interview
  • Scheduling an appraisal interview
  • Structure

How to conduct an effective appraisal interview

  • causes of evaluation errors
  • how to limit subjectivity in evaluation
  • appraisal interview styles
  • providing and receiving feedback
  • formulating constructive criticism and praise
  • setting goals and creating development plans
  • having a conversation with a "difficult" employee.

Effective communication during the evaluation interview.

Building a map of competences based on an appraisal interview.

Employee development planning.

Manager actions between periodic appraisal interviews.

  • Arrangement after the interview
  • Conclusions for the future
  • Conversation evaluation
  • Consistent enforcement of the terms of the conversation