Efektywna sprzedaż i kreatywne rozwiązywanie problemów

Training Objectives:

• To increase the sales effectiveness of Participants.
• To enhance the application of tools for creative problem-solving according to the Out of the Box methodology

• strong motivation and stimulating engagement,
• strengthening awareness of their strengths,
• professional customer service – framework,
• achieving sales goals,
• recognizing customers' communication preferences,
• effective solutions in difficult and conflict situations – objections,
• mastery of basic sales techniques
• effective closing techniques,
• effective conversations with complaining customers,
• changing perceptions regarding customers, their own company, products, and the seller's profession,
• effective stationary self-presentation techniques                                                                                                   
• effective problem-solving techniques                                                                                        
• effective techniques for generating new solutions
• developing an assertive attitude and principles of assertive communication with customers.

• Marketing 3.0, 4.0, and 5.0: Understanding Sales in the 21st Century
• Transactional vs. Relational Selling: Benefits and Risks
• Building Relationships in the Sales Process
• Planning Sales Goals Using the Vonneguth Method
• Metaplan: A Tool for Effective Problem Solving in Sales
• Somatic Markers and Neuroception in Business: Modern Sales Tools

• We All Sell Something, but Not Everyone Knows It—My Sales Profile and Self-Diagnosis
• The Worst Salesperson Ever—What We Dislike About Sellers
• Can You Fall in Love with Sales?
• Treading on Thin Ice—The Conflict Circle (Conflict: Structures, Interests, Data, Relationships, Values)
• Emotions in Sales
• Thinking Out of the Box—Breaking Free from Conventions
  

• Preparing for the Meeting
• Building a Relationship with the Customer / Relational Selling (Sales Techniques)
• Identifying Customer Needs
• Argumentation / Presentation / Persuasion
• Negotiating Contract Terms
• Handling Objections
  

• Mindset—Beliefs
• Methods for Building Internal Motivation
• Planning, Setting Goals, and Defining Objectives
• Stereotyping Customers vs. Proper Segmentation
• Who Am I as a Salesperson—Finding Your Own Style
• Resistance in Customer Interaction—Overcoming It
• Hello and What Next? How to Conduct a Sales Conversation

• The "Buy Now" Button in the Brain—How People Make Purchasing Decisions
• Purchase—Reward? Or Choice Paradigm?
• Information Overload in the Sales Process
• Prosumer = Needs and Expectations
• Generations BB, X, Y, Z, and Building Different Sales Relationship Structures

• Model for Building a Personal Brand as a Sales Expert.
• Reputation—Selling Through Values.
• Conversion Model in Sales.
• Amplifying My Brand—Building Competitive Advantage.
• The ASK Method—How to Know the Most and Fastest About the Market.

• Creativity Requires…Learning, Idea Killers, and Conditions for Creative Thinking.
• What is a Creative Approach to Problem Solving?
• The Best Solution for All Parties Involved—The Game.
• The Essential Toolkit—635, Antyproblem, Vonneguth Method, Metaplan.