Ethics and Protocol

• Basic understanding of professional environments

Audience

• Professionals across various industries

Ethics refers to the principles and standards that govern the behavior of individuals and organizations. It involves the study of what is right and wrong, and how people should act in various situations. Protocol refers to the formal procedures and rules that govern how activities and interactions should be conducted, particularly in professional, diplomatic, and social settings.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to explore fundamental ethical theories, develop ethical decision-making skills, and understand the role of protocol in maintaining integrity and professionalism.

By the end of this training, participants will be able to:

• Understand fundamental ethical theories and principles.
• Develop skills for ethical decision-making.
• Recognize the significance of protocol in professional settings.
• Learn to navigate ethical dilemmas and conflicts of interest.
• Understand the role of ethics and protocol in different industries.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Ethics

• Overview of Ethics
• Importance of Ethics in personal and professional life
• Ethical theories: Deontology, utilitarianism, virtue ethics

Ethical Decision-Making

• Ethical decision-making models
• Steps in Ethical decision-making
• The role of values and principles

Professional Ethics

• Defining professional Ethics
• Code of Ethics: Purpose and importance
• Industry-specific ethical standards

Protocol Fundamentals

• Understanding protocol
• Types of protocols
• Protocol in communication

Ethical Leadership

• Characteristics of ethical leaders
• The role of Ethics in leadership
• Building an ethical organizational culture

Conflict of Interest and Confidentiality

• Identifying  conflicts of interest
• Managing and disclosing conflicts of interest
• The Importance of confidentiality
• Handling confidential information

Ethical Issues in Technology

• Ethics in the Digital Age
• Data privacy and security
• Ethical implications of Artificial Intelligence and Automation

Summary and Next Steps