Filing Techniques and Documentation Management

• No prerequisites required

Audience

• Office managers
• Administrative assistants

Documentation management is the systematic control of documents and records throughout their lifecycle, from creation or receipt, through processing, distribution, and use, to their ultimate disposition.

This instructor-led, live training (online or onsite) is aimed at beginner-level office managers who wish to learn knowledge and skills in filing techniques and documentation management.

By the end of this training, participants will be able to:

• Understand the principles of effective filing systems.
• Learn techniques for managing and controlling both physical and electronic documents.
• Develop skills in creating, maintaining, and archiving records.
• Apply best practices for documentation management to improve organizational efficiency.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Filing and Documentation Management

• Types of filing systems (alphabetical, numerical, subject, geographic)
• Advantages and disadvantages of different systems
• Role of documentation in organizations
• Legal and regulatory requirements

Setting Up an Effective Filing System

• Assessing organizational needs
• Choosing the appropriate filing system
• Standardizing file naming conventions
• Types of filing cabinets and storage solutions
• Labeling and indexing techniques

Managing Active Records

• Identifying active records
• Strategies for managing active records
• Creating a file plan
• Implementing and maintaining the file plan

Electronic Document Management

• Introduction to electronic document management systems (EDMS)
• Benefits of digital filing
• Best practices for scanning documents
• Managing scanned documents

Records Lifecycle Management

• Document creation standards
• Capturing records into the system
• Setting retention schedules
• Legal and regulatory compliance for record retention
• Safe and secure disposition of records

Security and Confidentiality

• Security protocols for physical and electronic records
• Access controls and user permissions
• Understanding data privacy laws and regulations
• Ensuring compliance in documentation practices

Archiving and Preservation

• Methods for archiving records
• Long-term storage solutions
• Conservation techniques for physical records
• Ensuring the longevity of electronic records

Implementing Best Practices

• Standard operating procedures (SOPs)
• Continuous improvement in documentation processes

Summary and Next Steps