- Basic experience in team management or fulfilling a leadership role
- Openness to developing leadership competencies
- Willingness to work on communication skills and managing relationships within the team
Audience
- New and aspiring team leaders
- Middle and senior managers
- Individuals aspiring to leadership roles
- HR and employee development specialists
Modern leadership requires not only the skills to manage a team but also flexibility, relationship-building abilities, and effective communication.
This live training (online or on-site) is aimed at leaders who want to strengthen their leadership competencies, improve team communication, and learn how to effectively delegate tasks and manage difficult situations.
By the end of this training, participants will be able to:
- Recognize and develop their unique leadership style.
- Communicate effectively, building authority and trust within the team.
- Conduct difficult conversations and provide constructive feedback.
- Delegate tasks effectively and evaluate team performance.
- Manage stress and provide emotional support to team members.
- Create coherent development plans for themselves and their teams.
Course Format
- Interactive lecture and discussion.
- Numerous exercises and practices.
- Practical implementation in a live laboratory environment.
Course Customization Options
- To request a personalized training for this course, please contact us to discuss the details.
Module 1: Foundations of the Leader's Role
Objective: Building a leader’s identity and reinforcing their sense of role.
- Introductory Workshop: Challenges and new responsibilities in the leader's role.
- Working with Values: What values do you want to represent as a leader?
- Basics of Competency Models: Introduction to competency models as tools for the development of leaders and teams.
- Elements of Psychological Games: Identifying and avoiding psychological traps in team relationships.
- Preparing the Leader's Exposé: How to effectively present your vision, goals, and values to the team.
Developmental Outcomes:
- Participants will identify their key values as leaders.
- Prepare an initial version of the leader's exposé.
- Gain awareness of the challenges associated with the leader’s role.
Team Communication
Objective: Enhancing the leader's communication skills.
- Lecture: Models and styles of leader communication.
- Practical Exercise: Active listening in difficult conversations.
- Simulation: Conducting a team meeting – clear information delivery.
- Feedback: How to respond to employee questions and doubts.
Developmental Outcomes:
- Increased active listening skills.
- Practice in delivering information clearly and effectively.
- Improved ability to provide constructive feedback.
Module 2: Difficult Conversations and Negative Feedback
Objective: Developing techniques for conducting challenging conversations.
- Workshop: Techniques for constructive feedback (SBI, FUKO).
- Practical Exercise: Scenarios with difficult situations (e.g., unmet tasks, team conflicts).
- Case Study: Analysis of problematic situations from participants' daily work.
- Individual Work: Creating conversation plans based on real challenges.
- Elements of Manager 3.0: Modern approach to management – how to engage the team in decision-making processes and build a culture of co-responsibility.
- Strategic Thinking: Tools and methods supporting strategic decision-making (e.g., SWOT analysis, Eisenhower matrix, 5 Why method).
- Coaching and Mentoring Methods: Introduction to TOP (Theory of Practice) and TOC (Theory of Constraints) in working with goals, supporting individual and team development.
Developmental Outcomes:
- Development of skills for conducting difficult conversations and providing negative feedback.
- Practical knowledge on the application of strategic tools in daily work.
- Ability to create conversation plans and support the team.
Delegation and Task Assignment
Objective: Learning effective delegation and task assignment from the team.
- Lecture: Why it is important to delegate and how to do it well?
- Practical Exercise: Creating clear and measurable goals for tasks.
- Feedback: Receiving team work – appreciating and indicating areas for improvement.
- Simulation: Delegation session and receiving results.
Developmental Outcomes:
- Ability to delegate tasks clearly and set expectations.
- Development of skills in evaluating task performance and providing feedback.
- Understanding the importance of appreciating team work.
Module 3: Stress and Emotion Management
Objective: Developing skills to manage pressure and emotions in a leadership role.
- Introduction: How does stress affect the leader and the team?
- Exercise: Breathing and relaxation techniques for use at work.
- Team Work: Recognizing emotions in the team and responding to crisis situations.
- Simulation: Managing emotions during difficult conversations.
Developmental Outcomes:
- Increased awareness of the impact of stress on leaders and teams.
- Mastery of relaxation techniques for use in daily work.
- Development of skills in recognizing and responding to team emotions.
Module 4: Summary and Development
Objective: Consolidating acquired knowledge and developing individual development plans.
- Exercise: Reflection on change – from colleague to leader.
- Workshop: Creating a personal leader development plan.
- Discussion: Future challenges – how to further build your competencies?
- Delivering the Leader's Exposé: Presenting your vision, strategy, and plan for team development with a summary of activities during the training.
- Closing Task: Preparing an inspiring message for the team.
Developmental Outcomes:
- Ability to summarize previous actions and create a coherent vision for the team.
- Development of an individual leader development plan.
- Increased confidence in communicating the team's strategy and goals.