- Basic experience in team management or acting as a leader
- Openness to the development of leadership skills
- Go willingness to work on communication skills and manage relationships in a team
Audience
- New and future team leaders
- Middle and senior managers
- People aspiring to leadership roles
- HR and employee development specialists
Modern leadership requires not only team management skills, but also flexibility, the ability to build relationships and effective communication.
This live training (online or on-site) is for leaders who want to strengthen their leadership skills, improve team communication, and learn to effectively delegate tasks and manage difficult situations.
By the end of this training, participants will be able to:
- Recognize and develop your unique leadership style.
- Communicate effectively, building authority and trust within the team.
- Have difficult conversations and provide constructive feedback.
- Effectively delegate tasks and evaluate team results.
- Cope with stress and emotionally support team members.
- Create coherent development plans for yourself and your team.
Course Format
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Practical implementation in a live lab environment.
Course Customization Options
- To request personalized training for this course, please contact us to arrange details.
Module 1: Foundations of the Leadership Role
Goal: Building a leader identity and strengthening the sense of one's own role.
- Introductory workshop: Challenges and new responsibilities in the leadership role.
- Working with values: What values do I want to represent as a leader?
- Fundamentals of Competency Models: An introduction to competency models as a tool for leader and team development.
- ElementThe Psychological Game: Identifying and avoiding psychological traps in team relationships.
- Preparing a Leadership Exposé: How to effectively communicate your vision, goals, and values to your team.
Developmental effects:
- Participants will identify their core values as leaders.
- They will prepare a draft version of the leader's exposé.
- They will become aware of the challenges associated with the leadership role.
Team communication
Goal: To improve a leader's communication skills.
- Lecture: Leadership communication models and styles.
- Practical exercise: Active listening in difficult conversations.
- Simulation: Leading a team meeting – communicating information clearly.
- Feedback: How to respond to employee questions and concerns.
Developmental effects:
- Increasing active listening skills.
- Gain practice in conveying information clearly and effectively.
- Improving the ability to provide constructive feedback.
Module 2: Difficult Conversations and Negative Feedback
Goal: Developing patterns for conducting demanding conversations.
- Workshop: Constructive feedback techniques (SBI, FUKO).
- Practical exercise: Scenes with difficult situations (e.g. failure to complete tasks, conflicts in the team).
- Case study: Analysis of problematic situations from the participants' everyday work.
- Individual work: Creating conversation plans based on real challenges.
- Elementy Manager 3.0: A modern approach to management – how to engage the team in decision-making processes and build a culture of shared responsibility.
- Strategic thinking: Tools and methods supporting strategic decision-making (e.g. SWOT analysis, Eisenhower matrix, 5 Why method).
- Coaching and mentoring methods: Introduction to TOP (Theory of Practice) and TOC (Theory of Constraints) in working with goals, supporting individual and team development.
Developmental effects:
- Developing the ability to conduct difficult conversations and provide negative feedback.
- Practical knowledge of the use of strategic tools in everyday work.
- Ability to create conversation plans and support the team.
Delegating and receiving tasks
Goal: Learning how to effectively delegate and receive tasks from the team.
- Lecture: Why is it worth delegating and how to do it well?
- Practical exercise: Creating clear and measurable goals for tasks.
- Feedback: Feedback on the team’s work – appreciating and pointing out areas for improvement.
- Simulation: Session of delegating the task and receiving the results.
Developmental effects:
- Ability to clearly delegate tasks and define expectations.
- Developing the ability to evaluate task performance and provide feedback.
- Understanding the importance of appreciating team work.
Module 3: Managing stress and emotions
Goal: Developing skills in dealing with pressure and emotions in a leadership role.
- Introduction: How does stress affect a leader and a team?
- Exercise: Breathing and relaxation techniques for use at work.
- Teamwork: Recognizing emotions in a team and responding to crisis situations.
- Simulation: Managing emotions during difficult conversations.
Developmental effects:
- Increase awareness of the impact of stress on the leader and team.
- Mastering relaxation techniques for use in everyday work.
- Developing the ability to recognize and respond to the team's emotions.
Module 4. Summary and Development
Objective: Consolidation of acquired knowledge and development of individual development plans.
- Exercise: Reflecting on Change – from Colleague to Leader.
- Workshop: Creating a personal leader development plan.
- Discussion: Challenges for the future – how to further build your competences?
- Leader's exposé: Presentation of your vision, strategy and plan for team development with a summary of training activities to date.
- Closing task: Prepare an inspiring message for the team.
Developmental effects:
- The ability to summarize previous activities and create a coherent vision for the team.
- Developing an individual leader development plan.
- Increase confidence in communicating team strategy and goals.