Balanced Scorecard

The training is designed to help anyone who is thinking of implementing or working on a balanced scorecard project

Measuring Business Strategy

• Financial Perspective
• Customer Perspective
• Internal-Business-Process Perspective
• Learning and Growth Perspective
• Linking Balanced Scorecard Measures to Your Strategy
• Structure and Strategy

Managing Business Strategy

• Achieving Strategic Alignment: From Top to Bottom
• Targets, Resource Allocation, Initiatives, and Budgets
• Feedback and the Strategic Learning Process
• Implementing a Balanced Scorecard Management Programme