None
It is a course that positions itself in the midst of administration and Information Technology, incorporating tools and techniques for designing, implementing, controlling and analyzing Operational Business Processes - This usually involves individuals, organizations and software applications.
This training course aims at helping business analysts to learn to model efficiently their business processes using BPMN as well as resources that are handled by their activities. Being conducted by an agile enterprise framework, business analysts learn during this course how to use appropriate BPMN notations and business extensions of UML in order to deal with their "business requirements" and coherently drive underlying design level activities.
This course contains practical assignments, participants will be introduced to topics during theory classes and these will be accompanied by practical exercises.
What will you learn?
1. The Basics of BPM
2. BPM Implementation Strategies
3. Process modeling, analysis and design
4. Governance and business strategies
5. Modeling using BPMN 2.0
6. Business rules
Module A: Business Process Management
1 Introduction
1.1 A Brief History of Process
1.2 The Process Perspective
1.3 Process Management
1.4 Process Modeling Analysis & Design
1.5 Business Process Management Framework
1.6 Business Process Management Systems (BPMS)
1.7 Business Process Architecture
2 BPM Implementation Strategies
2.1 BPM Value Proposition
2.2 The BPM Community
2.3 Why automate BPM?
2.4 Topology of a SOA reference architecture
2.5 BPM Vendors overview Positioning of BPM tools
3 Aligning IT and Business
3.1 BPM vs BPMS
3.2 When to choose a BPMS
3.3 IT and business must work hand in hand Matching the right technology to your problem
3.4 Adopting a development model
3.5 Overview of a BPM system
3.6 Terms and concepts
4 Understanding Basic Concepts and Architecture
4.1 Process Modelling
4.2 Process Analysis
4.3 Process Design
4.4 Components and structure of a BPMS
4.5 Enterprise Process Management Planning
4.6 Key Skills, Roles and Responsibilities
5 Governance and Business strategy
5.1 The past: data/functions vs objects & services
5.2 The future: core business logic vs process control
5.3 Design implications for Architects
5.4 Alignment of Business and IT
5.5 The Role of Business Stewardship
5.6 The Role of Business Rule Analysts
6 Business Rules
6.1 Motivations for BRs
6.2 Basic Concepts
6.3 Rule Maturity Model (KPI RMM™)
6.4 KPI STEP™ Principles
6.5 New Roles of Business and I/T
6.6 The Business Focus in Business Rules
6.7 When is a BR Approach Appropriate?
6.8 New Aspects for Scoping a BR Project
6.9 Key Elements of a BR Project Plan
6.10 The Role of a BR Pilot
6.11 Overview of Mining BRs from Code
7 BPM as enabler of SOA: Key components
7.1 Application frontends
7.2 Basic Services
7.3 The value of an ESB
7.4 Using a Repository
7.5 Increased agility for the business
7.6 The BPM Board
7.7 Distributing technology white papers
8 Controlling & measuring improvement processes
8.1 Managing the repository
8.2 Setup of a quality gateway
8.3 The 4 pillars of success
9 Metrics
9.1 The context of organizational performance
9.2 What makes a good metric
9.3 Measurement & management hierarchy
9.4 Process management: More than measurements
9.5 Metrics within processes Management roles in measurement
9.6 Management questions to be answered
9.7 Pitfalls of process management efforts
10 Architecture of a BPM System
10.1 EAI and B2B aspects
10.2 Topology and scalability
10.3 Design tools
10.4 Deployment tools
10.5 Monitoring and management
10.6 The process engine
10.7 Process definition repository
11 Core BPMS features and Interfaces
11.1 Repository support
11.2 Database support
11.3 BAM
11.4 Human workflow solutions
Module B: Understanding BPM using BPMN 2.0
1 Introduction
1.1 Total Quality Management (TQM)
1.2 Business Process Reengineering (BPR)
1.3 Six Sigma
1.4 Business process management (BPM)
1.5 The Process Perspective
1.6 Process Management
1.7 Process Modeling Analysis & Design
1.7.1 BPM Lifecycle
1.7.1.1 BPM Lifecycle
1.7.1.2 BPM Lifecycle
1.8 Stakeholders in the BPM Lifecycle
1.8.1 Ownership of Processes
1.8.1.1 Process Owner Responsibilities
1.8.1.2 Process Owner Skills & Capabilities
1.9 BPMN Elements
1.9.1 The five basic categories of elements
1.9.2 Flow Objects
1.9.3 Data
1.9.4 Connecting Objects
1.9.5 Swimlanes
1.9.6 Artifacts
1.10 Business Process Management Systems (BPMS)
1.10.1 BPMS Key Drivers and Objectives 1
1.10.2 BPMS Key Drivers and Objectives 2
1.10.3 Processing Modeling
1.10.4 The BPM Technology Continuum
1.10.5 The BPM Stack
1.10.6 The BPM Stack
2 Business Process
2.1 Process Logic
2.2 Conformance
2.3 Sub-models within an end-to-end BPMN model
2.4 BPMN and WSBPEL
2.5 BPMN 2.0 compared to BPMN 1.2
2.6 BPMN Sub-models
2.7 Private (Internal) Business Process
2.8 Public Process
2.9 Collaboration
2.10 Choreography
2.11 Conversation
2.12 Levels of BPMN Process Modelling
2.12.1 Descriptive modeling
2.13 BPMN Activity
2.14 Types of Activities
2.15 Types of Sub-Processes
2.16 Sequence Flow
2.17 Token
2.18 Sequence Flow Splitting
2.19 Basic BPMN Flow Objects
2.20 Quiz
3 BPMN Concepts for Analysts
3.1 Gateways
3.1.1 Exclusive Gateway
3.1.2 Exclusive Gateway Example
3.1.3 Merging (exclusive)
3.1.4 Parallel Gateway
3.1.5 Parallel Gateway Example 1
3.1.6 Parallel Gateway Example 2
3.1.7 Inclusive Gateway
3.1.8 Inclusive Gateway Example 1
3.1.9 Inclusive Gateway Example 2
3.2 Gateways Quiz
3.3 Events
3.3.1 Events Example
3.3.2 None Events
3.4 Pool and Participant
3.5 Message Flows
3.5.1 Demonstration
3.6 4 Basic Message Events
3.6.1 Message Events Example
3.7 Timer Events
3.7.1 Timer Example 1
3.7.2 Timer Example 2
3.8 Interrupting vs. Non-Interrupting
3.9 Event-Based Exclusive Gateway
3.9.1 Example
3.9.2 Example
3.9.3 Event-Based Gateway Starts a Process
3.10 Artifacts
3.10.1 Group
3.10.2 Text Annotation
3.11 Types of Tasks
3.11.1 Receive Task
3.11.2 Send Task
3.11.3 Service Task
3.11.4 User Task
3.11.5 Manual Task
3.11.6 Business Rule Task
3.11.7 Script Task
3.11.8 Asynchronous Communication - tasks
3.11.9 Asynchronous Communication - events
3.11.10 Synchronous Communication
3.12 Parallel Event-Based Gateway
3.13 Complex Gateway
3.14 Data Modeling
3.14.1 Data Objects
3.14.2 Data Input, Data Output
3.14.3 Data Store
3.15 Link Events
3.15.1 Link Events Example
3.15.2 Link Events as Off-Page Connector
3.16 Signal Events
3.16.1 Signal Event Example 1
3.16.2 Signal Event Example 2
3.17 Error Events
3.17.1 Error Events Example 1
3.17.2 Error Events Example 2
3.17.3 Error Events Example 3
3.18 Escalation Events
3.18.1 Escalation Example
3.19 Compensation
3.19.1 Compensation handler
3.19.2 Compensation Using Event Sub-Process
3.20 Transaction
3.20.1 Transaction in BPMN
3.20.2 Collapsed Transaction Sub-Process
3.20.3 Cancel Events
3.21 Loops and multi-instance
3.21.1 Standard Loop
3.21.2 Multi-Instance Activity
3.21.3 Multi-Instance Activity Example
3.22 Global Task and Global Process
3.22.1 Call Activity
3.23 Events Quiz
3.24 Artifacts Quiz
3.25 Process, Collaboration, Choreography and Conversation in BPMN 2.0
3.25.1 Process - again
3.25.1.1 Types of BPMN Processes
3.25.2 Collaboration
3.25.3 Choreography
3.25.3.1 Choreography Example 1
3.25.3.2 Choreography Task
3.25.3.3 Choreography Task with a Message
3.25.3.4 Two-way Choreography Task
3.25.3.5 Sequence Flow
3.25.3.6 Gateways
3.25.3.7 Exclusive Gateway Example
3.25.3.8 Choreography Example 2 from spec
3.25.3.9 Choreography Example 2 from spec
3.25.4 Conversations
3.25.4.1 Conversation Example
4 Workflow Patterns
4.1 Workflow (Control Flow) Patterns
4.2 Workflow (Control Flow) Patterns
4.3 New Control-Flow Patterns
4.4 Basic Patterns: Sequence
4.5 Basic Patterns: Parallel Split
4.6 Basic Patterns: Synchronization
4.7 Basic Patterns: Exclusive Choice
4.8 Basic Patterns: Simple Merge
4.9 Basic Patterns: Multi-Choice
4.10 Basic Patterns: Structured Synchronizing Merge
4.11 Basic Patterns: Multi-Merge
4.12 Basic Patterns: Structured Discriminator
4.13 Basic Patterns: WCP-10 Arbitrary Cycles
5 Structural Patterns
5.1 Basic Patterns: Implicit Termination
5.2 Basic Patterns: Multiple Instances without Synchronization
5.3 Basic Patterns: Multiple Instances with a priori Design-Time Knowledge
5.4 Basic Patterns: Multiple Instances with a priori Run-Time Knowledge
5.5 Basic Patterns: Multiple instances without a priori run-time knowledge
5.6 Basic Patterns: Deferred Choice
5.7 Basic Patterns: Interleaved Parallel Routing
5.8 Basic Patterns: Milestone
5.9 Basic Patterns: Cancel Activity
5.10 Basic Patterns: Cancel Case
6 Simulate and Execute BPMN Models
6.1 Process Models Simulation
6.2 Correspondences BPMN and UML
6.3 BPMN tools
Notice : The above training-mentoring sessions are conducted interactively using Business Modeling tools in order to ensure good level of traceability between business specifications and their execution. Concepts are first explained using basic examples and are then followed by solution drafts to your own problems. After this session, we can accompany you by reviewing and validating your solutions depending on your needs.