Design Thinking Fundamentals

There are no specific requirements needed to attend this course.

In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.

Program Objectives:

• Introduction to Design Thinking and its use across industries
• Identify the benefits of Design Thinking and its importance in solutions
• Understand the importance of the customer to Design Thinking
• Understand the tools utilized in Design Thinking and how to apply them

Design Thinking Foundation

• What is Design Thinking
• Intro to Design Thinking models and systems
• The principles of Design Thinking
• The phases of Design Thinking

Design Thinking Today

• Why Design Thinking is essential to businesses today
• Examples of Design Thinking across industries
• Importance of Design Thinking to banks
• Design Thinking Fintech disruptors

The Customer Comes First

• The importance of empathy in Design Thinking
• How to understand problems by understanding customers
• Solution based approaches

The Tools of Design Thinking

• Characteristics of Design Thinkers
• Open vs Closed thinking
• How to use Design Thinking to solve business problems
• The Ideate-> Prototype-> Iterate model