Course Code: hubspotcrm
Duration: 7 hours
Prerequisites:
  • An understanding of sales and marketing

Audience

  • Business Analysts
Overview:

HubSpot is a software company that provides tools for marketing, web analytics, and content management. HubSpot CRM is a cloud based application that enables sales teams to enhance the sales process, synchronize communication, and more.

This instructor-led, live training (online or onsite) is aimed at business analysts who wish to create and optimize a sales and marketing process with HubSpot CRM.

By the end of this training, participants will be able to:

  • Use HubSpot meeting tools to schedule meetings.
  • Optimize business operations with HubSpot CRM.
  • Create full-featured dashboards and reports for data analysis.
  • Automate the sales and marketing workflow.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Course Outline:

Introduction

HubSpot, Inbound Marketing, and Sales

  • Services and products used in HubSpot

What is CRM?

  • Current vs potential customers
  • Customer history

Getting Familiar with HubSpot CRM

  • Connecting an inbox email with HubSpot CRM
  • Navigating the dashboard structure
  • Navigating the category section and options

Tools in HubSpot CRM

  • Sampling HubSpot sales tools
  • Sampling HubSpot marketing tools
  • Sampling HubSpot service tools
  • Sampling HubSpot calling tools

Structuring in HubSpot CRM

  • Developing a workflow
  • Customizing a dashboard
  • Creating a list and report
  • Adding and managing documents
  • Creating and importing contacts

Optimizing workflows in HubSpot CRM

  • Using workflow branching
  • Creating workflow charts

Summary and Conclusion

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