Office 365 for Administrators

• An understanding of computers

Audience

• IT Administrators

Office 365 is a packaged subscription service offered by Microsoft. Using Office 365, IT administrators can configure permissions, update users, groups, and passwords, and finally manage processes.

This instructor-led, live training (online or onsite) is aimed at IT administrators who wish to configure, support, maintain, and troubleshoot Office 365.

By the end of this training, participants will be able to:

• Answer the most common end-user support requests.
• Troubleshoot start up and version compatibility issues.
• Backup and fix damaged files.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Office 365 Overview

• What is Office 365?
• Software as a service
• Cloud-based software as a service

Office 365 Features

• Hosted services
• Office applications
• Collaboration tools

Preparing the Development Environment

• Installing Office 365

Office 365 as an Administrator

• Updating user, groups, and passwords
• Troubleshooting issues
• Fixing Office applications

Office Applications and Collaboration Tools

• Working with and troubleshooting Office applications
• Communicating with and troubleshooting collaboration tools
• Using and troubleshooting OneDrive and SharePoint

File Sychronization

• Syncing files

Summary and Conclusion