1. Understand Cloud Computing Concepts
a. Cloud Computing Fundamentals
b. Examples of Cloud Computing
c. Cloud Deployment Models
d. Cloud Service Models
e. Current Cloud Technologies
f. Who will benefit from Cloud Computing?
2. Applying Cloud Business Principles
a. Cloud Computing and Outsourcing
b. Cloud Business Value: Identifying Business Drivers for Cloud Computing
c. Examining the Business Impact
d. The Benefits from Business Perspective
3. Advising Cloud Design & Migration
a. Overview of Technical Perspective
b. Strategies for Cloud Adoption
c. Applications in the Cloud: Development & Migration to Cloud
d. Applications in the Cloud: Technical Challenges & Risks Mitigation
e. Identifying Vendor Roles and Responsibilities
f. Identifying Organizational Skills Requirements
g. Transitioning to Live Environments
h. Preparing for Incident Management
4. Operating in the Cloud
a. What is Cloud Service-Level Management?
b. Understanding ITIL Service Management
c. Applying ITIL to Cloud Computing
d. Developing and Utilizing Performance Metrics
e. Implementing Continual Process Improvement
f. Overview of Security in Cloud
5. Managing Cloud governance
a. Compliance and Risk Management
b. Cost Management
c. Maintaining Strategic Flexibility