- Enthusiasm to learn the practical applications of human psychology.
Audience:
- Any management or leadership role.
- Leaders who are looking to enhance their communication skills.
- Leaders looking to enhance their ability to communicate with their team.
Overview:
This course is instructor led and can be broken down into six one-hour webinars to be undertaken in one session or as series of separate bite-sized sessions to suit the candidates’ timetable. This course is very interactive from the outset. Effective communication underpins all leadership roles and is often overlooked as a given quality. The course uses up to date research from a cognitive empathy perspective. The ability to project our own goals in vision is often predicated form a broadcast perspective. This is counter-intuitive when we consider how the brain works and receives information. Participants are encouraged to look at their message from the perspective of other candidates and are continually given some quite illuminating feedback. Techniques used by the armed forces, emergency services and elite sport are combined to give candidates greater confidence in getting (and receiving) accurate messages, images and vision.
By the end of this training, participants will be able to:
- Understand how the human brain receives and processes raw information into data.
- Apply this understanding to improve their personal communication techniques.
- Test their communication techniques with other members of the group.
Format of the Course:
- Either instructor led or via webinar.
- Scenario based presentations, briefings and accident analysis.
- Break out scenario workshops and group presentation.
- Introduction.
- How your brain communicates with you.
- Don’t open that without using this.
- Techniques in active listening.
- Techniques in developing cognitive empathy.
- Practice in telling it how it is…. Working out what is it?
- Summary & Conclusion.