Course Code: sihf7
Duration: 7 hours
Prerequisites:
  • Enthusiasm to learn the practical applications of human psychology.
  • Completed NobleProg’s ‘Human Factors Essentials’ (course code: sihf1).
Overview:

Audience:

  • Accountable management or leadership roles.
  • Middle & senior leaders who are looking to enhance their human factors knowledge.
  • Middle & senior leaders who want to develop their own human factors performance.

Overview:

This course is instructor led and can be broken down into six one-hour webinars to be undertaken in one session or as a series of separate bite-sized sessions to suit the candidates’ timetable. The aim of this course is to give leaders and managers an understanding of how human factors plays such a significant role in the success and sometimes failure of high-performance operations. As well as investigating some high-profile corporate failures, the course also focuses on some organisations which have been extraordinarily resilient. These High Reliability Organisations are not a complete solution to the threat of corporate failure, but they can give us some great insights into corporate resilience. The course explains how powerful culture can be in shaping your employee’s risk perception and critical behaviour. Combining safety management with cultural influencers can not only improve safety performance but can create other operational efficiencies.

By the end of this training, participants will be able to:

  • Understand what high reliability theory (HRT) is based on.
  • Apply some of the lessons from HRT to explain how why some organisations succeed whilst others fail.
  • Understand how organisational culture drives employee values and attitudes and how to influence positive behaviours.

Format of the Course:

  • Instructor led.
  • Scenario based presentations, briefings and accident analysis.
  • Break out scenario workshops and group presentation.

This course is available for delivery in English only currently

Course Outline:
  • Introduction.
  • We can’t afford to fail – managing aircraft carriers, nuclear weapons & ATC.
  • HRT why some organisations are so resilient.
  • Case studies of success and of failure.
  • Culture – what it is, what it does.
  • Corporate Resilience the key features.
  • Summary & Conclusion.