Working Efficiently with Outlook

• No prerequisites required

Audience

• Office workers
• Office administrators
• Anyone who wants to use Outlook

Microsoft Outlook is an information management software system by Microsoft. It allows sending and receiving emails, storing contact information, and managing calendar activities.

This instructor-led, live training (online or onsite) is aimed at anyone who wishes to utilize the tools and features of Microsoft Outlook to better manage their time, be more productive, and communicate effectively.

By the end of this training, participants will be able to:

• Learn how to manage your Microsoft Outlook.
• Manage inbox and email.
• Be more productive as you learn to manage your time, activities, and tasks.
• Improve your focus and communication.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction

• Overview of Microsoft Outlook
• Modern workplace challenges

Getting Started with Outlook

• Understanding the basics of Outlook
• Setting up main components and tools

Managing Emails

• Organizing your inbox
• Extracting work from your inbox

Managing Tasks

• Capturing and planning your tasks
• Tracking your workload

Managing Time

• Using Outlook calendar
• Using daily planner
• Strategizing daily schedule

Managing Communications

• Managing contact information
• Sending emails
• Sending follow-up on time

Summary and Next Steps