Leadership and Professional Skills Coaching

You will be able to use a powerful coaching process, tools and techniques to move the people you coach closer to where their potential lies. You will be more able to engage effectively, communicate clearly and support people in achieving much more, whilst honouring the values of management that are important to you.

This is a highly experiential programme involving theory, practice and demonstration. It is a course that should be approached with an open mind and a willingness to try powerful techniques in order to understand the true ability of others.

What is leadership?

• Differences between a leader and a manager
• Leaders in our lives

Leader competencies:

• How leaders think
• What leaders do
• Can anyone be a leader?

Leadership styles

Goals setting

• How to set inspiring goals

Public speaking for leaders:

• How to structure your talk?
• What words should you use/not use?

How to get people to follow you?

• Embracing as an equal
• Communicating

 Dealing With people

• Management styles
• Behavioural styles
• Bank cultural style
• Bank and management policy style
• Your personal style
• Meetings
• One to one encounters
• Overcoming resistance
• Dealing with your own bosses
• Selling issues and challenges to your team

Strategic Decision Making

• Anticipating problems
• Obtaining and interpreting information
• Placing challenges and opportunities within strategic context
• Discussion, decision and feedback