SAP Quality Management

SAP Quality Management (QM) is an SAP ERP central component that provides tools for business quality control processes such as quality planning, inspection, assurance, and control.

This instructor-led, live training (online or onsite) is aimed at beginner to intermediate-level SAP users who wish to understand and use SAP QM logistic functions to implement quality control processes.

By the end of this training, participants will be able to:

• Familiarize and understand the basic business processes in QM.
• Demonstrate the important aspects of SAP application integration.
• Understand all SAP QM modules.
• Use quality notifications and perform quality inspections.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Quality Management

• Overview of SAP Quality Management (QM)
• Understanding the processes and available solutions

Understanding Quality Management

• Using QM in logistics supply chain and company processes
• Using QM in procurement
• Using QM in production
• Using QM in sales and distribution

Quality Planning

• Understanding the features of quality planning
• Handling basic data and specific data
• Inspection planning
• Failure mode
• Understanding effects analysis and control plan

Quality Inspection and Control

• Overview of quality control
• Understanding quality level control charts
• Creating an inspection lot
• Completing an inspection lot

Quality Certificates

• Using basic SAP script
• Introduction to quality certificates
• Using condition techniques and forms for quality certificates
• Creating and defining certificates
• Manually dispatching certificates
• Certificate profile and profile characteristics

Quality Notification

• Introduction to quality notification
• Creating and processing quality notifications
• Quality notifications document flow
• Complaints and items/defects
• Managing the status of tasks
• Selecting and evaluating quality notifications
• Assigning and changing users' status
• Processing return deliveries
• Understanding functions in delivery return processing
• Quality notifications on the internet

Managing Test Equipment

• Creating a task list with QM data
• Displaying logs and notification timeline
• Managing items and tasks
• Creating test equipment
• Measuring points and maintenance plan

Logistic Controls

• Introduction to logistic controls
• Source inspections
• Quality assurance agreement
• Processing manufacture part number in QM

QM in Production and Sales Distribution (SD)

• Planning and implementing inspection
• Transferring inspection result
• Reassigning partial lots
• Effect of delivery processing

QM Basic Functions and Interfaces

• Creating and maintaining orders
• Copying and deleting orders and assignments
• Creating and using worklists
• Triggering source and recurring inspections
• Recording results
• Creating job variant
• Changing inspection lot
• QM interface types
• Logical locking
• Using a statistical data interface
• Understanding application data structure

QM in Procurement

• Procurement QM requirements
• Defining delivery block
• Defining QM systems

Stability Study

• Process flow of stability study
• Stability study objectives

Summary and Next Steps