Course Code:
bespokefuture
Duration:
21 hours
Course Outline:
Introduction
- How communication can make or break a company
- The evolution of organizational teams
- What is emotional intelligence?
Communication
- Identifying areas for improvement in communication
- Approaches to improving communication
- Staying objective (not taking things personally)
- Saying what you really mean to say
- The role of emotions
- The importance of empathy
Teamwork
- Efficient teams vs inefficient teams
- Identifying the common objective
- Identifying individual needs
- Setting goals and tracking results
- Achieving synergy
Managing a Team
- The importance of the leader
- Taking responsibility (owning the problem)
- Leading by example
- Making meetings short, sweet and engaging
- Measuring progress
- Cultivating future leaders
Presentation Skills
Prepearing a Presentation
Choosing Delivery methods
Overcoming Nervousness
Pumping it a up a Notch
Strategic Tools and a Strategic Planning Framework
- A SWOT analysis for your company / department
Financial Performance
- Understanding Key Financial Statements
Management Styles v Organisational Climate
- Management v Leadership
- What Management Styles are available to be used? How should they be used?
- What are the various Organisational Climate Factors? How should they be instilled?
- How to merge Management Styles with Organisational Climate
Successful Change Management
- Understanding and using the key Change Management Principles
Creating High-Performing Teams
- The crucial importance of the stages of Team Development in creating High-Performing Teams
What is leadership?
- Differences between a leader and a manager
- Leaders in our lives
Leader competencies:
- How leaders think
- What leaders do
- Can anyone be a leader?
Leadership styles
Goals setting
- How to set inspiring goals
Public speaking for leaders:
- How to structure your talk?
- What words should you use/not use?
How to get people to follow you?
- Embracing as an equal
- Communicating