Course Code: bespokefuture
Duration: 21 hours
Course Outline:

Introduction

  • How communication can make or break a company
  • The evolution of organizational teams
  • What is emotional intelligence?

Communication

  • Identifying areas for improvement in communication
  • Approaches to improving communication
  • Staying objective (not taking things personally)
  • Saying what you really mean to say
  • The role of emotions
  • The importance of empathy

Teamwork

  • Efficient teams vs inefficient teams
  • Identifying the common objective
  • Identifying individual needs
  • Setting goals and tracking results
  • Achieving synergy

Managing a Team

  • The importance of the leader
  • Taking responsibility (owning the problem)
  • Leading by example
  • Making meetings short, sweet and engaging
  • Measuring progress
  • Cultivating future leaders

Presentation Skills

Prepearing a Presentation 

Choosing Delivery methods 

Overcoming Nervousness 

Pumping it a up a Notch

Strategic Tools and a Strategic Planning Framework

  • A SWOT analysis for your company / department

Financial Performance

  • Understanding Key Financial Statements

Management Styles v Organisational Climate

  • Management v Leadership
  • What Management Styles are available to be used? How should they be used?
  • What are the various Organisational Climate Factors? How should they be instilled?
  • How to merge Management Styles with Organisational Climate

Successful Change Management

  • Understanding and using the key Change Management Principles

Creating High-Performing Teams

  • The crucial importance of the stages of Team Development in creating High-Performing Teams

What is leadership?

  • Differences between a leader and a manager
  • Leaders in our lives

Leader competencies:

  • How leaders think
  • What leaders do
  • Can anyone be a leader?

Leadership styles

Goals setting

  • How to set inspiring goals

Public speaking for leaders:

  • How to structure your talk?
  • What words should you use/not use?

How to get people to follow you?

  • Embracing as an equal
  • Communicating