CompTIA A+ Core 2 (220-1102)

• Basic computer knowledge

Audience

• IT professionals
• Anyone who wants to prepare for the CompTIA A+ Core 2 certification exam

CompTIA (The Computing Technology Industry Association) is the leading provider of vendor-neutral IT certifications in the world.

This instructor-led, live training (online or onsite) is aimed at beginner-level IT professionals who wish to prepare for the CompTIA A+ Core 2 certification exam.

By the end of this training, participants will be able to:

• Gain proficiency in installing, configuring, and maintaining operating systems, including Windows, macOS, and Linux.
• Identify and mitigate security threats and vulnerabilities in operating systems and networks.
• Troubleshoot and resolve computer software and hardware problems.
• Apply operational procedures for safety, documentation, communication, licensing, and change management.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction

• Overview of CompTIA A+ Core 2

Operating Systems

• Introduction to operating systems
• Windows installation and configuration
• MacOS and Linux installation and configuration
• Managing and troubleshooting Windows updates
• Managing and troubleshooting MacOS and Linux updates
• Command-line tools and utilities
• Operating system security best practices

Security

• Understanding security concepts
• Implementing security best practices
• Identifying and mitigating security threats
• Data security and privacy concerns
• Basic network security
• Securing mobile devices

Software Troubleshooting

• Troubleshooting common application issues
• Troubleshooting system startup problems
• Resolving software compatibility issues
• Malware removal and prevention
• Troubleshooting mobile OS and app issues

Advanced Hardware Topics

• Configuring and troubleshooting motherboards
• Understanding CPU architecture and functionality
• RAM types and characteristics
• Storage devices and technologies
• Installing and configuring expansion cards
• Custom PC building techniques

Hardware Troubleshooting

• Troubleshooting tools and procedures
• Troubleshooting common hardware problems
• Diagnosing and resolving printer issues
• Laptop hardware troubleshooting
• Mobile device troubleshooting

Operational Procedures

• Best practices for safety and environmental concerns
• Professional communication techniques
• Documentation and change management
• Understanding licensing and policies

Taking the Examination

• Registration procedures
• Tips and tricks for passing the exam

Summary and Next Steps