- None
Audience
- This is intended for all those who are in management level.
There is one certainty in any organisation : change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics – managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (eg,. in a project). The top management sets the vision, and they depend on people who are efficient in the execution. It is always at the execution point that differentiates between the good and bad consequences, outstanding results or a complete disaster.
By the end of this training, participants will be able to:
- Understand the role of leadership & management within the organization
- Improve overall performance through effective & positive confrontation
- Be more confident in practising leadership
- Motivate People better
- Enhance and improve leadership skills
- Upgrade communication skills
- Increase team skills
- Achieve better overall results
How workshop is to be conducted:
The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the techniques that been taught and practice them to self-develop their level of skills.
Active learning activities are included to allow participants to engage actively in the learning process. Besides that, leading the participants through these activities will enable better understanding on the concepts. The active learning activities may include:
• Hands-on exercises
• Role Plays
• Group discussions
• Case studies
• Interactive storytelling
• Commentary on other companies / industries
• Video presentation
Day 1 (1 x 20min break)
9am-10:15am
- Leadership
- What is leadership and why it is important?
- Delivering results!
- Big picture PESTEL
10:15am-10:35am
10:35am-1200pm
- Day to day picture: Leadership Approaches/Styles
- Case Exercise on leadership
- Guidelines to application
Day 2 (1 x 20min break)
9am-10:15am
- Communication
- Introductory exercise: “Dream of a King”
- Definition and example
- Common pitfalls of poor communication
- Tool on how to avoid them
10:15am-10:35am
10:35am-1200pm
- Giving Directions: an extension of leadership communication
- How to provide effective directions, instructions or SOP etc…
- The SMART approach
- Follow up: the “Twin Brother” of Giving Directions
Day 3 (1 x 20min break)
9am-10:15am
- Motivation
- Survey: what do people want?
- Definition
- How to use this to handle people?
10:15am-10:35am
10:35am-1200pm
- Managing Difficult People
- Tactical handling of People
- Role Play
Summary, Q&A, Evaluation