Certified ScrumMaster (CSM)

There are no prerequisites for starting this Certified ScrumMaster training

What is a Certified Scrum Master?

If you're ready to grow more agile with Scrum, our Certified ScrumMaster® (CSM®) course is designed for you. You'll learn the Scrum framework and gain an understanding of team accountabilities, events, and artifacts as well as how to guide your team to apply Scrum.

CSM training gives you hands-on skills that you can immediately apply in the real world and expand your career opportunities. Once you complete the course, you will have everything you need to take and pass the CSM exam.

Who should attend?

• SCRUM MASTERS
• SOFTWARE ENGINEERS
• BUSINESS ANALYSTS
• PROJECT MANAGERS
• NEW SCRUM TEAM MEMBERS

Anyone new to the agile way of work will find value from the concepts covered in the CSM course. Scrum is applicable across industries and potentially cross-functional teams, so marketers, data scientists, HR representatives, and other professionals looking for a better way to solve complex problems are encouraged to attend.

Introduction to Scrum

• What Is Scrum?
• Key Principles

Scrum Overview

• Overview
• History
• Benefits
• Scalability
• Aspects
• Processes

Scrum Concepts & Principles

• Concepts
• Principles
• Aspects

Scrum Phases & Processes

• Initiate
• Plan & Estimate
• Implement
• Review & Retrospect
• Release

Roles and Organization in Scrum

• Scrum Master Roles
• Product Owner Role
• Scrum Team
• Non-Core Roles

Business Justification

• Value-Driven Delivery
• Responsibilities
• Factors
• Techniques
• Continuous Value Justification
• Confirming Benefits Realization

Quality

• Definition
• Acceptance Criteria
• Quality Management in Scrum

Change

• Supporting Change
• Change Requests
• Flexibility vs. Stability
• Integrating Change
• Scaling in Programs and Portfolios

Risk

• Risk vs. Issues
• Risk Attitude
• Identification
• Assessment
• Prioritization
• Mitigation
• Communication
• Risk Burndown Chart

Project Vision Meeting

• Team Selection
• Outputs

User Group Meetings

• Epics
• Personas
• User Stories
• Prioritization

Sprint Planning Meeting

• Epics
• Personae
• Outputs

Conducting The Daily Standup (Or Daily Scrum)

• The Daily Standup Meeting
• Three Questions
• War Room
• Managing Distribution Teams

Grooming The Prioritized Product Backlog Meeting

• Prioritized Product Backlog Review Meeting
• Change Requests
• Risks
• Outputs

Sprint Review Meeting

• Sprint Review Meeting
• Tracking Overall Progress
• Outputs

Retrospect Sprint Meeting

• Retrospect Sprint Meeting
• Explorer-Shopper-Vacationer-Prisoner
• Speed Boat
• Metrics and Measuring
• Outputs

Release Planning Meeting

• Release Planning
• Length of Sprint
• Release Preferences
• Outputs

Scrum Artifacts

• Product Backlog
• Deliverables
• Sprint Backlog
• Burndown Charts

Creating Deliverables

• Create the Deliverables
• Update the Scrum Board
• Impediment Log
• Refactor

Convening A Scrum of Scrums

• Projects, Programs, and Portfolios
• Scaling Scrum
• Convening a Scrum of Scrums
• Four Questions