Authority delegation training for managers

Delegation is often one of the hardest skills for a manager to master, as many managers are uncomfortable assigning tasks to others or don't trust others to perform these tasks at an equivalent level.

During this interactive training course, participants receive training in the many facets of delegation, including when and whom to delegate responsibilities to, understanding the delegation process, using effective techniques to overcome problems and much more.

Topic 1

• Getting Started
• Icebreaker
• Pre-Assignment Review
• Workshop Objectives

Topic 2

• Why Delegate?
• Advantages & Disadvantages
• Delegation Do's and Don'ts
• Self-Assessment

Topic 3

• What is Delegation?
• Delegation Definitions
• Levels of Delegation
• Guidelines for Success
• Lateral Delegation

Topic 4

• Pre-Assignment Review

Topic 5

• Picking the Right Person
• Delegation Based on Skill Level
• Employee Motivation
• Employee Workload
• Matching of Skills & People

Topic 6

• The Delegation Meeting
• Clarity in Communication
• Context & Relevance
• Ensuring Understanding
• Setting Performance Standards
• Delegating Authority
• Setting Support
• Clarity in Expectations & Committment
• Rewards & Recognition

Topic 7

• Putting it into Practice
• Case Study
• Eight Steps of Delegation Meeting
• Activity

Topic 8

• Giving Instructions
• Three Types of Instructions
• Examples
• Preparing Instructions

Topic 9

• Monitoring Delegation
• Why Monitor Delegation?
• Advantages of Monitoring Delegation
• Methods to Monitor Delegation

Topic 10

• Practicing Delegation
• Your Role in Delegation
• Employees' Role in Delegation
• When to Delegate
• Whom to Delegate To
• Delegating Authority
• Monitoring Delegation
• Managing Disappointments

Topic 11

• Giving Feedback
• The Ingredients of Good Feedback
• What Makes Feedback Effective
• Case Studies

Topic 12

• Becoming a Good Delegator
• Characteristics of Effective Delegators
• Personal Action Plan
• Recommended Readings