Course Code: dthrbspk
Duration: 7 hours
Overview:

Training activities: Application of the 5 stages to case-based scenarios in alignment with the client’s environment. 

For HR, what can be used is the Employee Lifecycle.

Course Outline:

1• Introduction to Design Thinking
   o Fundamental concepts of design thinking
   o Important competencies of a design thinker
   o Five stages in the design thinking process
   o Application of design thinking in HR
   o Considerations in HR governance


2• Empathize
   o Techniques in empathetic understanding
   o Developing used cases to uncover needs and pain points


3• Define the Problem
   o Converting challenges to opportunities
   o Tools in defining problem statements
   o Stakeholders management


4• Ideate
   o Brainstorming techniques
   o Creative problem-solving tools
   o Promoting innovation as a way of thinking


5• Prototype
   o Learning solution designing (Minimum Viable Products)
   o Rapid testing and iterating


6• Test
   o Managing iterations
   o Applying feedback loops