AI for Everyone: Custom Chatbots with Minimal Coding

• Basic computer literacy
• Interest in AI and chatbots

Audience

• Beginners
• Business professionals
• Tech enthusiasts

Custom chatbots are AI-powered conversational agents that can interact with users in natural language, providing services, support, and information. Creating chatbots has become increasingly accessible with tools like Dialogflow and Microsoft Azure Bot Service, which allow users to build and customize chatbots with minimal coding.

This instructor-led, live training (online or onsite) is aimed at beginner-level participants, including business professionals and tech enthusiasts, who wish to learn how to create and customize chatbots using user-friendly AI tools.

By the end of this training, participants will be able to:

• Understand the basics of chatbot technology.
• Navigate and utilize tools like Dialogflow and Microsoft Azure Bot Service.
• Design and customize chatbot conversations.
• Integrate chatbots with various platforms and services.
• Deploy chatbots for real-world applications.
• Monitor and improve chatbot performance.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Chatbots

• What are chatbots?
• History and evolution of chatbots
• Use cases and applications

Getting Started with Dialogflow

• Setting up a Dialogflow account
• Overview of the Dialogflow interface
• Creating your first chatbot

Designing Chatbot Conversations

• Understanding intents and entities
• Building conversation flows
• Customizing responses

Enhancing Chatbot Functionality

• Integrating with external APIs
• Adding rich media (images, buttons, etc.)
• Implementing context and follow-up intents

Introduction to Microsoft Azure Bot Service

• Setting up an Azure Bot Service account
• Overview of the Azure Bot Service interface
• Creating a chatbot with minimal coding

Deploying and Managing Chatbots

• Deploying chatbots to various platforms (web, mobile, social media)
• Monitoring chatbot interactions
• Improving chatbot performance based on user feedback

Case Studies and Real-World Applications

• Successful chatbot implementations
• Lessons learned from real-world deployments
• Future trends in chatbot technology

Summary and Next Steps