Custom Chatbot Development Workshop

• Basic programming skills
• Familiarity with AI concepts
• Experience with web development (recommended but not required)

Audience

• Developers
• Data scientists
• Tech enthusiasts

AI-powered chatbots are transforming the way businesses interact with customers, offering personalized and efficient support. Custom chatbot development involves creating unique bots tailored to specific business needs and user preferences.

This instructor-led, live training (online or onsite) is aimed at intermediate-level developers, data scientists, and tech enthusiasts who wish to gain hands-on experience in building and deploying custom chatbots using AI platforms.

By the end of this training, participants will be able to:

• Understand the fundamentals of chatbot development.
• Explore different AI platforms for chatbot creation.
• Design and implement custom chatbot solutions.
• Deploy chatbots to various channels and platforms.
• Analyze chatbot performance and user interaction.
• Integrate chatbots with existing systems and databases.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to AI-Powered Chatbots

• Overview of AI and chatbot technology
• Benefits and applications of custom chatbots
• Introduction to popular AI chatbot platforms

Setting Up Your Development Environment

• Choosing the right tools and platforms
• Configuring your development environment
• Introduction to APIs and SDKs for chatbot development

Designing Chatbot Conversations

• Creating conversational flows and scripts
• Understanding user intents and entities
• Designing natural and engaging interactions

Building Custom Chatbots

• Developing chatbot logic and functionality
• Implementing AI features and capabilities
• Integrating chatbots with external services and APIs

Deploying Chatbots

• Publishing chatbots on various platforms
• Managing chatbot updates and versions
• Ensuring security and privacy in chatbot deployment

Analyzing and Improving Chatbot Performance

• Using analytics to track chatbot usage
• Identifying areas for improvement
• Implementing feedback and updates

Integrating Chatbots with Existing Systems

• Connecting chatbots to databases and CRM systems
• Automating workflows and processes with chatbots
• Ensuring seamless integration with existing infrastructure

Real-World Applications and Case Studies

• Examples of successful chatbot implementations
• Lessons learned from industry leaders
• Future trends in custom chatbot development

Summary and Next Steps