- Basic understanding of using computers, including operating systems
- Experience performing daily administrative tasks
Audience
- Administrative operatives
Artificial Intelligence (AI) is a branch of computer science focused on creating systems capable of performing tasks that typically require human intelligence. These tasks include learning, reasoning, problem-solving, perception, language understanding, and more.
This instructor-led, live training (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of Generative AI and its applications in administrative tasks.
By the end of this training, participants will be able to:
- Understand the basics of Generative AI and its relevance to logistics and administrative processes.
- Learn about the latest Generative AI and Large Language Models (LLM) applications available for operational use.
- Explore practical use cases and tools that can enhance efficiency in logistics and administrative tasks.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Introduction
- Brief overview of Generative AI and its significance in logistics and administrative operations
Basics of Generative AI and LLMs
- Definition and core concepts of Generative AI and Large Language Models
- How Generative AI differs from other AI types
- Examples of Generative AI applications across various industries
Current Applications of Generative AI in Logistics and Administration
- Automating document creation and management
- Tools for generating reports, memos, and emails
- Enhancing communication with AI-driven chatbots and virtual assistants
- Applications for customer service and internal communications
- Optimizing inventory and supply chain management with AI
- Predictive analytics and demand forecasting tools
Interactive Session: Exploring AI Tools
- Hands-on demonstration of popular Generative AI tools
- Document automation tools
- AI chatbots and virtual assistants
- Predictive analytics platforms
- Interactive exercises for participants to experiment with these tools in real-time
Practical Use Cases in Logistics and Administrative Processes
- Case studies showcasing successful implementation of Generative AI
- Discussion on AI-driven improvements in logistics operations, such as route optimization and load planning
- Practical examples of AI enhancing administrative workflows, including scheduling, data entry, and compliance checks
Summary and Next Steps