Objective: Enable the team to leverage AI for summarizing user interviews while addressing concerns over AI bias and ensuring the summaries are complemented by designers’ notes.
Agenda:
Introduction to AI in User Research (15 minutes)
Overview of how AI can assist in summarizing interviews.
Discussing AI bias and its implications.
Introduction to AI Summarization Tools (15 minutes)
Overview of various AI tools for summarization (e.g., Otter.ai, Descript, Trint).
Demonstration of a selected tool.
Hands-On Exercise: AI-Generated Summaries (30 minutes)
Participants use an AI tool to generate summaries from a provided interview transcript.
Compare AI-generated summaries with designers’ notes.
Addressing AI Bias (30 minutes)
Techniques to identify and mitigate AI bias in summaries.
Practical exercise: Review AI summaries for potential biases and cross-reference with designers’ notes to ensure accuracy and context.
Q&A and Discussion (30 minutes)
Addressing questions and discussing best practices for using AI alongside human notes to ensure comprehensive and unbiased summaries.
Materials Needed:
Laptops with internet access.
Access to AI summarization tools (e.g., Otter.ai, Descript, Trint).
Sample interview transcripts.