Subject Access Requests (SARs)

• Basic understanding of data protection and privacy laws
• Familiarity with organizational data management policies
• Experience in handling customer or employee data (recommended)

Audience

• Data protection officers (DPOs)
• Compliance officers
• Legal and HR professionals
• IT and data management teams

Subject Access Requests (SARs) are a legal mechanism allowing individuals to request access to the personal data an organization holds about them. Understanding how to handle SARs efficiently is crucial for compliance with data protection laws.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level compliance officers, legal teams, and data protection professionals who wish to ensure their organization’s SAR process is efficient, compliant, and risk-free.

By the end of this training, participants will be able to:

• Understand the legal framework governing SARs.
• Process SARs efficiently while maintaining compliance.
• Identify exemptions and limitations under data protection laws.
• Handle complex SAR scenarios, including third-party data.
• Implement best practices for SAR documentation and response.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Subject Access Requests (SARs)

• What is a Subject Access Request?
• Legal basis and importance of SARs
• Overview of key regulations (GDPR, CCPA, etc.)

Legal Framework and Compliance Requirements

• Rights of data subjects under GDPR and other laws
• Timeframes and deadlines for responding
• Penalties for non-compliance

Processing a Subject Access Request

• Validating and verifying the requester's identity
• Locating and compiling requested data
• Ensuring secure data transmission

Handling Third-Party and Sensitive Data

• Identifying third-party information in SARs
• Applying redaction and anonymization techniques
• Balancing data access rights with privacy laws

Exemptions and Limitations

• When can an organization refuse a SAR?
• Exemptions for security, confidentiality, and legal privilege
• Managing excessive or unreasonable SARs

Best Practices for SAR Management

• Developing an internal SAR policy
• Creating a streamlined SAR response process
• Using technology to automate SAR handling

Case Studies and Practical Exercises

• Reviewing real-world SAR cases
• Simulating a SAR request and response
• Group discussion on SAR challenges and solutions

Summary and Next Steps