Duty Managers Cyber Resilience

• Basic understanding of IT systems and network infrastructure
• Experience in duty management or operational leadership roles

Audience

• Duty managers responsible for operational continuity
• IT managers overseeing cybersecurity practices
• Team leads responsible for incident response

Cyber resilience is the ability to prepare for, respond to, and recover from cyber incidents, ensuring operational continuity and data protection. In this course, participants will gain practical skills in incident management, threat response, and implementing cyber resilience best practices within their teams.

This instructor-led, live training (online or onsite) is aimed at intermediate-level duty managers and operational leaders who wish to build robust cyber resilience strategies to safeguard their organizations against cyber threats.

By the end of this training, participants will be able to:

• Understand cyber resilience fundamentals and their relevance to duty management.
• Develop incident response plans to maintain operational continuity.
• Identify potential cyber threats and vulnerabilities within their environment.
• Implement security protocols to minimize risk exposure.
• Coordinate team response during cyber incidents and recovery processes.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Cyber Resilience

• Understanding cyber resilience in the context of duty management
• Key concepts: preparedness, response, recovery, and continuity
• The role of duty managers in cyber resilience efforts

Identifying and Assessing Cyber Threats

• Common cyber threats affecting operational environments
• Techniques for assessing risks and vulnerabilities
• Identifying potential impact on operations and data integrity

Developing Incident Response Plans

• Components of an effective incident response plan
• Establishing communication protocols and escalation paths
• Defining roles and responsibilities during a cyber incident

Implementing Cybersecurity Measures

• Best practices for securing duty management environments
• Implementing access control and monitoring measures
• Regular updates and patch management

Coordinating Cyber Incident Response

• Real-time monitoring and threat detection
• Coordinating with IT and security teams during incidents
• Maintaining operational continuity and data protection

Recovery and Continuity Planning

• Steps for restoring systems and data after an incident
• Post-incident analysis and lessons learned
• Improving resilience through continuous monitoring and updates

Best Practices for Duty Managers

• Creating a cyber-resilient culture within the team
• Training staff to recognize and report cyber threats
• Regular review and testing of response plans

Summary and Next Steps