AI Workshop for Industries

• Basic familiarity with digital systems or operations tools
• Interest in exploring practical applications of AI in business

Audience

• Retail managers and staff
• Food service operations professionals
• Fuel station business managers or decision-makers

Artificial Intelligence (AI) is rapidly transforming operations across industries by enabling smarter decision-making, automation, and customer personalization. In retail, food service, and fuel station businesses, AI can enhance efficiency, improve customer experience, and drive growth.

This instructor-led, live workshop (online or onsite) is aimed at beginner-level to intermediate-level business professionals and team leaders who wish to explore the value of AI through real-world cases and hands-on exercises.

By the end of this training, participants will be able to:

• Understand key AI concepts relevant to their industry.
• Identify opportunities where AI can enhance their operations or customer experience.
• Experiment with basic AI tools through guided practical activities.
• Assess how to start small with AI in their own workplace.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to AI in Everyday Business

• What is AI? Myths vs. reality
• Types of AI: Machine learning, NLP, computer vision
• Real-world examples in retail, food service, and fuel stations

Case Study Highlights

• Retail: AI-powered demand forecasting and inventory automation
• Food Service: Predictive ordering, menu optimization, and smart kiosks
• Fuel Stations: Personalized promotions and customer analytics

Hands-on Module 1: Simple AI Tools

• Using ChatGPT or similar tools for customer service and FAQs
• Experimenting with a basic image classifier or data predictor
• Using AI for analyzing customer feedback or reviews

Hands-on Module 2: AI for Business Scenarios

• Workshop simulation: AI use in a small retail outlet
• Interactive challenge: How AI can reduce waste in food service
• Discussion: What would an AI-enhanced fuel station look like?

Roadmap to Getting Started with AI

• How to start small: Free tools and services
• Identifying internal champions and areas to test AI
• Q&A and open discussion

Summary and Next Steps