ISO 10012:2003 – Measurement Management Systems

• An understanding of quality assurance or quality management systems
• Experience with measurement, calibration, or metrology processes
• Familiarity with ISO-based standards is helpful but not required

Audience

• Quality managers and engineers
• Metrology and calibration professionals
• Compliance and regulatory officers

ISO 10012:2003 is an international standard that specifies the requirements for a measurement management system to ensure metrological confirmation and control of measuring equipment are carried out to meet specified requirements.

This instructor-led, live training (online or onsite) is aimed at intermediate-level quality and measurement professionals who wish to implement, audit, or improve a measurement management system based on ISO 10012:2003 to support quality assurance and regulatory compliance.

By the end of this training, participants will be able to:

• Understand the structure, scope, and intent of ISO 10012:2003.
• Implement a measurement management system that ensures equipment reliability and measurement traceability.
• Define roles, responsibilities, and documentation required for measurement control.
• Integrate ISO 10012 with broader quality and risk management frameworks (e.g., ISO 9001, ISO/IEC 17025).

Format of the Course

• Interactive lecture and discussion.
• Review of real-world examples and documentation.
• Workshops on implementation planning and compliance auditing.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to ISO 10012:2003

• Purpose and background of the standard
• Relationship to ISO 9001 and ISO/IEC 17025
• Application in manufacturing, laboratories, and regulated industries

Scope, Definitions, and General Principles

• Key terms and definitions in measurement management
• Understanding metrological confirmation
• General system principles and risk-based approaches

Management Responsibility

• Commitment to measurement management
• Organizational roles and responsibilities
• Planning, objectives, and continual improvement

Resource Management

• Personnel competence and training
• Infrastructure, equipment, and environmental conditions
• Support systems and external service providers

Measurement Process and Equipment Control

• Control of measuring equipment
• Calibration, verification, and traceability
• Documentation of measurement procedures

Measurement Data and Records

• Maintaining reliable and secure measurement records
• Data evaluation and analysis
• Handling nonconforming equipment or data

Auditing and Improving the Measurement System

• Internal audits of the measurement management system
• Management review processes
• Corrective actions and continuous improvement planning

Summary and Next Steps