Course Code: chgptbesp
Duration: 4 hours
Prerequisites:

N/A

Overview:

Live/interactive remote session, with guided demos and walkthroughs

Course Outline:
1. Introduction to ChatGPT 
* What is ChatGPT, where did it come from and how it works
* Differences between free and pro versions
* Key strengths and limitations (and differences to CoPilot)
 
2. Getting great results through effective prompting
* Understanding prompt structure and context
* Examples of effective vs. ineffective prompts
* Getting hands-on with ChatGPT, interactive engagement and writing formal prompts
 
3. Demo’s and use cases
* Rewriting and summarising emails
* Office application automation (spreadsheets, PowerPoints, etc)
* Drafting social media content (LinkedIn, X, etc)
* Refining the output - turning bullet points into polished copy
* Using natural language (processing) to streamline activities
 
4. Best practice use of A.I.
* Keeping data secure
* Avoiding hallucinations & watching for bias
* When to edit vs. regenerate
* Keeping humans in the loop
 
5. Q&A and Wrap-Up 
* Open questions
* Tailored use-case support if needed