Course Code: cih
Duration: 21 hours
Prerequisites:
  • Basic understanding of IT security concepts
  • Familiarity with network protocols and system administration
  • Awareness of cybersecurity threats and vulnerabilities

Audience

  • IT security analysts
  • Incident response team members
  • Cybersecurity operations professionals
Overview:

Certified Incident Handler is a course that provides a structured approach to managing and responding to cybersecurity incidents effectively and efficiently.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT security professionals who wish to develop the tactical skills and knowledge needed to plan, classify, contain, and manage security incidents.

By the end of this training, participants will be able to:

  • Understand the incident response lifecycle and its phases.
  • Execute incident detection, classification, and notification procedures.
  • Apply containment, eradication, and recovery strategies effectively.
  • Develop post-incident reporting and continuous improvement plans.

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of incident handling procedures in simulated scenarios.
  • Guided exercises focused on detection, containment, and response workflows.

Course Customization Options

  • To request a customized training for this course based on your organization's incident response procedures or tools, please contact us to arrange.
Course Outline:

Introduction to Incident Handling

  • Understanding cybersecurity incidents
  • Goals and benefits of incident handling
  • Incident response standards and frameworks (NIST, ISO, etc.)

Incident Response Process

  • Preparation and planning
  • Detection and analysis
  • Classification and prioritization

Containment Strategies

  • Short-term vs long-term containment
  • Network segmentation and isolation techniques
  • Coordination with stakeholders and notification protocols

Eradication and Recovery

  • Identifying root causes
  • System restoration and patching
  • Monitoring post-recovery

Documentation and Reporting

  • Incident documentation best practices
  • Generating actionable post-mortem reports
  • Lessons learned and metrics for improvement

Incident Response Tools and Technologies

  • SIEM systems and log analysis tools
  • Endpoint detection and response (EDR)
  • Automation and orchestration in IR

Tabletop Exercises and Simulations

  • Interactive incident scenarios
  • Team coordination drills
  • Evaluating response effectiveness

Summary and Next Steps

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