Dynamics 365 Business Central: Warehouse and Operations Management

• Experience working with ERP or WMS systems
• An understanding of inventory and warehouse operations
• Familiarity with Microsoft ecosystem tools (Power Platform, Power BI, etc.)

Audience

• Warehouse managers and logistics professionals
• ERP system administrators and consultants
• Operations and quality assurance personnel

Microsoft Dynamics 365 Business Central (BC) is a modern ERP solution that supports end-to-end business operations, including warehouse and inventory management. With enhanced integration capabilities and add-ons like Warehouse Insight, BC enables efficient warehouse operations, license plating, and operational automation across the enterprise.

This instructor-led, live training (online or onsite) is aimed at intermediate-level warehouse operations teams, ERP consultants, and systems professionals who wish to implement or optimize warehouse management in Dynamics 365 Business Central using best practices, mobile devices, and quality integration workflows.

By the end of this training, participants will be able to:

• Set up and manage warehouse operations within Dynamics 365 Business Central.
• Use Warehouse Insight for real-time mobile execution of warehouse tasks.
• Implement license plating and traceability to enhance inventory control.
• Integrate equipment calibration, test requests, and quality control in ERP workflows.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

• Overview of Microsoft Dynamics 365 BC ERP
• Key modules and system capabilities
• Basic navigation and user interface

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

• WMS concepts within the ERP context
• Warehouse structures, zones, bins, and unit of measure setup
• Inbound and outbound processes: receiving, storage, and shipping
• Inventory operations: cycle counting and internal movements

🔹 Module 3 – Integration with Warehouse Insight

• Overview of Warehouse Insight and its integration with BC
• Setup and usage with mobile devices and barcode scanners
• Hands-on execution of operations via handhelds (Datalogic, Zebra, Honeywell)
• Supported operations: receiving, picking, put-away, packing, shipping
• Consistent interface across multiple warehouse configurations

🔹 Module 4 – License Plating and Advanced Traceability

• Concepts of License Plate Number (LPN)
• Creating and managing LPs for pallets, boxes, and containers
• Label printing and archiving reports
• Mixed item tracking with unique LPNs
• Reducing manual scans and increasing reading precision

🔹 Module 5 – Equipment Calibration and Quality Support

• Integrating quality control processes into WMS
• Tracking calibration schedules and equipment status
• Recording inspections and non-conformities within the ERP
• Generating alerts for maintenance and calibration needs

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

• Modeling the Test Request (ST) process in Business Central
• Automating approval workflows and notifications (optional via Power Platform)
• Dashboards and reporting tools for tracking test and equipment statuses

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

• Recommended practices for warehouse and LPN setup
• User roles and access control
• Version compatibility and upgrade considerations (e.g., upgrade to v23)
• Common troubleshooting and issue resolution
• Integrations with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps