MS Outlook Advanced

Delegates are expected to be familiar with Outlook's basic functions prior to attending this course.

Description

This course delves into Outlook's advanced features. At the end of the course, delegates will be able to customise Outlook to make it more efficient for them, add signatures to email messages, track messages, use the journal and assign permissions to other users.

Outlook Today

• Using Outlook Today
• Customising Outlook Today

Customising Outlook

• Customising views
• Creating shortcuts to websites
• Using favourites

Email

• Resending and recalling messages
• Signatures and stationery
• Tracking mail
• Mail formats

Contacts

• Exporting contacts to Excel
• VCards
• Calendar
• Group schedules
• Sharing calendars

Journal

• Starting the journal
• Viewing the journal
• Manual journal entries

Managing Mail

• Using organise
• Creating and using mail folders and personal folders
• Using rules to manage mail
• Finding messages
• Archiving messages

Viewing Other Users' Folders

• Giving folder permissions
• Viewing other users' folders
• Adding a mailbox to your account

Forms

• Creating and using customised forms