- An understanding of ___.
- Experience with ___.
- ___ programming experience.
Audience
- ___
- ___
- ___
1 Course Introduction
• Introductions and course logistics
• Course objectives
2 Introduction to Troubleshooting
• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
3 Troubleshooting Tools
• Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot
vSphere problems
• Identify important vSphere log files and interpret the log file contents
4 Troubleshooting Virtual Networking
• Analyze and resolve standard switch and distributed switch problems
• Analyze virtual machine connectivity problems and fix them
• Examine common management network connectivity problems and restore configurations
5 Troubleshooting Storage
• Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere VMFS) connectivity and
configuration problems
• Analyze and resolve common VM snapshot problems
• Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all
paths down (APD) events and resolve these problems
6 Troubleshooting vSphere Clusters
• Identify and recover from problems related to vSphere HA
• Analyze and resolve VMware vSphere vMotion configuration and operational problems
• Analyze and resolve common VMware vSphere Distributed Resource Scheduler™ problems
7 Troubleshooting Virtual Machines
• Identify possible causes and resolve virtual machine power-on problems
• Troubleshoot virtual machine connection state problems
• Resolve problems seen during VMware Tools installations
8 Troubleshooting vCenter Server and ESXi
• Analyze and fix problems with vCenter Server services
• Analyze and fix vCenter Server database problems
• Examine ESXi host and vCenter Server failure scenarios and resolve the problems