Course Code: dcp
Duration: 14 hours
Prerequisites:

Audience

  • The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.
Course Outline:
1 - THE DATA CENTRE, IT’S IMPORTANCE AND CAUSES FOR DOWNTIME
2 - DATA CENTRE STANDARDS AND BEST PRACTICES
3 - DATA CENTRE LOCATION, BUILDING AND CONSTRUCTION
  • Selecting appropriate sites and buildings and how to avoid pitfalls
  • Various components of an effective data centre and supporting facilities setup
4 - RAISED FLOOR/SUSPENDED CEILING
  • Uniform, concentrated and rolling load definitions
  • Applicable standards
  • Raised Floor guidelines
  • Signal Reference Grid, grounding of racks
  • Disability act and regulations
  • Suspended ceiling usage and requirements
5 - LIGHT
  • Standards
  • Light fixture types and placement
  • Emergency lighting, Emergency Power Supply (EPS)
6 - POWER INFRASTRUCTURE
  • Power infrastructure layout from generation to rack level
  • ATS and STS systems
  • Redundancy levels and techniques
  • Three-phase and single-phase usage
  • Power distribution options within the computer room
  • Power cabling versus bus bar trunking
  • Bonding versus grounding
  • Common Mode Noise and isolation transformers
  • Distribution boards, form factors and IP-protection grades
  • Power quality guidelines
  • Real power versus apparent power
  • How to size and calculate load in the data centre Generators
  • Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option
  • Battery types, correct selection and testing
  • Thermo-graphics
7 - ELECTRO MAGNETIC FIELDS
  • Electrical fields and magnetic fields definitions and units of measurements
  • Sources of EMF
  • Effects of EMF on human health and equipment
  • (H)EMP
  • Standards
  • EMF shielding solutions
8 - EQUIPMENT RACKS
  • Rack standards, properties and selection criteria
  • Security considerations
  • Power rail/strip options
9 - COOLING INFRASTRUCTURE
  • Temperature and humidity recommendations
  • Cooling measurement units and conversion rates
  • Sensible and latent heat definitions
  • Differences between comfort and precision cooling
  • Overview of different air conditioner technologies
  • Raised floor versus non-raised floor cooling
  • Placement of air conditioner units and limitations to be observed
  • Supplemental cooling options
  • Cold aisle/hot aisle containment
10 - WATER SUPPLY
  • Importance of water supply and application areas
  • Backup water supply techniques
11 - DESIGNING A SCALABLE NETWORK INFRASTRUCTURE
  • The importance of a Structured Cabling System
  • Planning considerations
  • Copper and Fiber cable technology and standards
  • ANSI/TIA-942 Cabling hierarchy and recommendations
  • Testing and verification
  • SAN storage cabling
  • Network redundancy
  • Building-to-building connectivity
  • Network monitoring system requirements
12 - FIRE SUPPRESSION
  • Standards for fire suppression
  • Detection systems
  • Various total flooding fire suppression techniques and systems, their benefits and disadvantages
  • Handheld extinguishers
  • Signage and safety
  • Regulatory requirements and best practices
13 - DATA CENTRE MONITORING
  • Data centre monitoring requirements
  • EMS versus BMS
  • Water leak detection systems
  • Notification options and considerations
14 - OPERATIONAL SECURITY AND SAFETY PRACTICES
  • Data centre security layers
  • Physical, infrastructure and organisational security
  • Safety measures and essential signage
15 - LABELLING
  • Choosing a labelling scheme
  • Recommended labelling practices
  • Network labelling
16 - DOCUMENTATION
  • How to setup proper documentation
  • Document management policies and procedures
17 - CLEANING
  • Cleaning practices for the data centre
18 - MTBF/MTTR
  • Standards and definitions
  • Calculation models
  • The ‘real’ value
19 - MAINTENANCE CONTRACTS/SLA/OLA