Salesforce for Administrators

___ is ___.

This instructor-led, live training (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level ___ who wish to use ___ to ___.

By the end of this training, participants will be able to:

• Install and configure ___.
• ___. 
• ___. 
• ___. 

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Configuration and Setup 

Assign Company Settings

Configure and Manage Users

Adjust Security Controls

Object Manager and Lightning App Builder 

Recognize Object Architecture and Relationships

Customize the App

Sales, Marketing, Service, and Support Applications 

Conduct Campaign Management

Assess Sales Productivity

Automate Case Management

Productivity and Collaboration 

Describe Productivity and Collaboration Tools

Data and Analytics Management 

Harness Data Management Tools

Build Reports and Dashboards

 Workflow and Process Automation 

Define Workflow

Understand Salesforce Flow

Follow Approval Processes