Preparation for ASQ Six Sigma Green Belt Certification

• Knowledge of basic/intermediate statistics: It is suggested that participants take some time to review basic statistics. Books or e-learning modules could be used to refresh participants’ knowledge before attending the course.
• Familiarity with the seven basic problem-solving tools.
• Participants should have at least five years of practical experience in business processes. 

At NobleProg MEA, we understand that the Six Sigma methodology is not just a set of tools but a strategic framework that delivers substantial financial returns and elevates customer satisfaction. When implemented on carefully selected business projects, Six Sigma can significantly reduce—if not completely eradicate—defects, process inefficiencies, and uncontrolled variability, leading to profound business transformations.

Our comprehensive training course is meticulously designed to empower participants with the knowledge and skills necessary to apply Lean Six Sigma principles effectively. Utilizing the Define, Measure, Analyze, Improve, and Control (DMAIC) methodology, the course immerses participants in real-world case studies from a variety of industries. Participants will gain the expertise to define and lead improvement projects that not only meet customer expectations but also minimize process variation.

While Green Belts typically lead teams and drive process-level improvement projects, their role is distinct from that of Black Belts, as it may involve less statistical complexity. Over the span of five intensive and rewarding days, this course will challenge participants, but the depth of knowledge and practical skills they acquire will make the journey exceptionally fulfilling.

Objectives

By the end of the course, participants will be able to:

• Apply the principles of the Six Sigma 'DMAIC' performance improvement model
• Examine in detail the various elements of building a complete project for improvement
• Implement commonly used statistical analysis using statistical tools and software
• Analyze types of waste and defects by applying Lean and Six Sigma
• Review the content covered by the CSSGB BoK and within the ASQ CSSGB exam

Target Audience

Individuals from all departments, including finance, quality, business operations staff, and process owners. The course also suits those preparing for Green Belt certification, as it covers the Body of Knowledge required for ASQ Green Belt Certification (CSSGB).

Target Competencies

• Applying Six Sigma
• Computing process capability
• Understanding descriptive and inferential statistics
• Interpreting statistical process control
• Understanding Lean principles

Six Sigma and Organizational Goals

• Value of Six Sigma
• History and origins
• Cost of poor quality (COPQ)
• Organizational goals and Six Sigma projects
• Organizational drivers and metrics
• Design for Six Sigma (DFSS) methodologies

Define Phase: Tools and Methods

• Project identification and selection
• Process elements: Inputs and outputs
• Process owners and stakeholders
• Drafting the project charter
• Scope and problem statement
• Customer identification
• Voice of the Customer (VoC) and Critical to Quality (CTQ)
• Drafting SIPOC
• The case study
• Business results for projects
• Introduction to level calculations in Six Sigma
• Process and performance capability
• Process capability indices, 'Cp' and 'CpK'
• Project management basics
• Team dynamics and performance
• Introduction and tutorial sessions on Minitab
• Management and planning tools

Measure Phase: Introduction and Tools

• Process analysis and documentation
• Probability and statistics
• Statistical distributions
• Collecting and summarizing data
• Importance of the CE matrix
• Data normality

Analyze Phase: Introduction and Tools

• Statistical process control
• Control charts and stability issues
• Qualitative analysis and quick wins
• Process mapping
• Exploratory data analysis
• Hypothesis testing
• Design of Experiments (DOE)
• Root cause analysis
  • Review of the seven quality tools
• Graphical analysis
  • Histograms
  • Analysis of Variance (ANOVA) and multi-plot diagrams
• Failure Mode and Effect Analysis (FMEA)

Improve and Control Phases: Introduction and Tools

• Piloting and implementation
• Pre and post capability
• Test of hypothesis
• Not golfing like Tiger? Six Sigma can help
• Class exercise: The catapult experiment
• Control phase
  • Control plans
• Lean tools for process control

Introduction to Lean Enterprise

• Lean or Six Sigma?
• Lean principles in the organization
• Types of waste: Muda, Muri, and Mura
• Value Stream Mapping
• Spaghetti Diagram for distance analysis
• Other Lean tools (e.g., Pull system, POUS)
• Visual Management (5S)
• Mistake proofing