How is your organization in dealing with the changes that need to support business goals and strategies? Prevent yourselves from playing catch-up with the increasing demands and pressures from various transformation initiatives by using an integrated approach in ensuring that your projects are change-enabled.
This 12-hours workshop-intensive course will provide you with the knowledge and skills that are crucial in complementing the people side of change as a key factor in delivering successful transition projects.
1. Appreciating the Concept of Change as an Experience and Process
a. Supporting Frameworks for Managing Change
- Experiential: Kubler Ross and Bridges Transition
- Process-Oriented: Kotter’s Accelerate, ADKAR
b. The Relationship of Change Management and Project Management
c. Support System of Change (Change Agent and Social Network)
2. Preparing the Organization for Change
a. Addressing the Change Adoption Issue
b. Building the Change Case and Organizational Readiness
c. Establishing the Success Metrices for Change
d. Sponsors and Stakeholders Analysis
- Value of Change Sponsorship
- Understanding Stakeholders’ Profiles (Block Strategies)
e. Understanding the Impact of Change and Change Risks Analysis
f. Developing Strategies for Communications, Engagement, Learning and Sustainability
3. Planning for the Implementation of Change
a. Establishing the Elements of a Change Management Plan
b. Integrating with Project Plans
4. Transitioning Effectively to Normalize Change
a. Implementing the Change Management Plan
- Managing Team Dynamics
- Managing Difficult Situations/Conflicts
- Promoting Collaborative Communication
b. Realizing the Benefits and Sustaining Change Efforts
c. Closing the Change Management Plan