Course Code: bspbpmn
Duration: 14 hours
Course Outline:

BPMN 2.0 - Efficient Business Process Modelling

Introduction to BPMN

  • Business Process Management and BPMN
  • The BPM umbrella
  • BPM and Governance
  • Business Goals, Objectives
  • Maturity within the market
  • Strategy, Planning and Goal-setting
  • Current BPMN challenges

Requirements Gathering

  • Business analysis
  • Requirements management and Use cases
  • Types of users and their characteristics
  • Creating a requirements management plan
  • Project and Systems development Lifecycle
  • Concepts, tools & techniques for analysts

BPMN Fundamentals

  • Identifying business processes
  • Characteristics of processes
  • As-Is process vs. To-be process
  • Goals and Objectives
  • Levels of business process modeling
  • Using layers and views

BPMN Layering

  • What is layering?
  • Different Levels
  • Descriptive & Analytic layers
  • Executable layer
  • Audience for each layer
  • The BPM stack
  • Digesting the layers
  • Layering rules of thumb

BPM Roles and Notation elements

  • Business analyst, developer & tester responsibilities
  • Configuration manager responsibilities
  • Pools, lanes, events, gateways and activities
  • Defining events & configuring timeouts
  • Handling faults & catching exceptions
  • Using complex gateways and transaction shapes
  • Usage of Sequence and Message flow

BPMN Descriptive Process Model

  • Clarify the scope of the end-to-end process
  • Identify resources and assign responsibilities
  • Identify KPIs of the business process
  • Review the process to determine improvement actions
  • Automation opportunities
  • The key responsibilities for each activity
  • Data (global, input, output) in the process
  • Messages with external parties
  • Intermediate events
  • Visualizing significant business events of the process

BPMN Analytical Process Model

  • Analysis of the process
  • Process simulation
  • Process improvement methods
  • Lean Six Sigma
  • Defined KPIs come into the picture
  • The operational process model
  • The view of the respective process participants
  • Different types of stakeholders
  • Involving subject matter experts

Repeatable Process design Methodology

  • Setting objectives
  • Defining process scope
  • Drawing the process flow diagram
  • Defining the process details
  • Designing the process application
  • Monitoring and improvement

Process Quality and Governance

  • Awareness of Industry Reference Models
  • Quality, Metrics, and Governance Frameworks
  •  Industry frameworks
  • Regulatory frameworks

Conclusions

  • Next steps and literature
  • Process lifecycle recommendations
  • Newest tools and techniques
  • Certification options
  • Optional: Example OCEB practice test