Back office administrators, Personal assistants, Office managers, Project coordinators, Specialists, Managers, Supervisors and Individual contributors who are looking for non-technical tools and techniques to successfully manage projects and project teams. People who struggle with balancing the complex demands of project work while maintaining daily work load. People who are looking for the basic communication skills necessary to manage and maintain project success.
Increased productivity, reduced stress, greater confidence; are some of the benefits of gaining control of your projects and your project team. This 2-day course provides practical skills which enable you to better manage all aspects of your projects and increase your team’s performance by utilizing effective communication skills.
- Project Versus Operations
- Project Versus Program
Example: List of Projects
- Strategy and Portfolio
- Portfolio Functions
Example: Strategic Projects
- Project initiation Needs
- Project Initiation Cases
Example: Project Charter
- Project Life Cycle & Process Groups
- Project Life Cycle Types
Example: Project Life Cycle
- Stakeholders and their Types
- Stakeholder Engagement Strategies
Example Stakeholder Engagement
- Design Thinking for Requirements
- System Thinking for Scope
Example Scope Statement
- Schedule Baseline
- Cost Baseline
Example Schedule Compression
- Produce Deliverable
- Manager Issues and Changes
Example Negotiation and Conflict Management
- % Versus Physical complete
- Example Calculate Earned value
Example Project Forecasts
- Project versus Phase Closing
- Closing Activities
Example Lesson Learned Document