Course Code: busconplangdebesp
Duration: 14 hours
Prerequisites:
  • Throughout the training, participants will engage in case studies and practical exercises to reinforce learning and develop practical skills. 
  • The specific content and examples can be tailored to the Department's unique circumstances and challenges.
Course Outline:

Day 1: Foundation and Planning

Morning Session: 

Introduction to Business Continuity Management (BCM): 

  • Define BCM and its importance to the Department of Education
  • Discuss the role of BCM in protecting critical functions and service
  • Explore the advantages of having a robust BCM program
  • Highlight potential cost savings, improved reputation, and enhanced resilience
  • Explain the relationship between BCM and risk management

Incident Management: 

  • Introduce the incident management lifecycle (detection, response, containment, recovery, and analysis)
  • Explore common incident types and their potential impacts
  • Discuss key roles and responsibilities within the incident management team

Afternoon Session: 

Incident and Continuity Management Plans: 

  • Develop a framework for creating effective incident and continuity management plans
  • Discuss essential components such as scope, objectives, roles, and responsibilities

Initial Response Incident and Continuity Management Plans: 

  • Focus on immediate actions to be taken in response to a disruptive event
  • Develop plans for communication, resource allocation, and critical function recovery

Determining BCM Strategy: 

  • Explore various BCM strategies (e.g., avoidance, transfer, mitigation, acceptance)
  • Evaluate the suitability of different strategies for the Department's specific needs

Day 2: Implementation and Evaluation

 Morning Session: 

Developing and Implementing BCP Response:

  • Create response strategies for various incident scenarios
  • Develop recovery plans for critical function
  • Discuss strategies for testing and validating BCP plans

Producing a Business Continuity Programme:

  • Develop a comprehensive BCM program that integrates incident management, risk assessment and recovery planning
  • Define the program's scope, objectives and governance structure

Addressing Risk:

  • Introduce risk assessment methodologies and techniques
  • Identify potential threats and vulnerabilities within the Department's operations

Afternoon Session:

Interpreting Threats:

  • Analyse the likelihood and impact of various threats (e.g., natural disasters, human error, malicious acts)
  • Develop criteria for prioritising risks

Risk Mitigation:

  • Explore strategies to reduce the likelihood or impact of identified risks
  • Implement controls and safeguards to protect critical functions

Risk Evaluation: 

  • Conduct regular reviews of risk assessments and mitigation measures
  • Make adjustments as needed to ensure ongoing effectiveness

Business Continuity Recovery:

  • Discuss strategies for restoring operations after a disruptive event
  • Develop plans for data recovery, supply chain management and employee welfare

Handling Disturbances: 

  • Address specific types of disturbances
  • Develop response plans for each disturbance type

Maintaining Reputation and Making Improvements:

  • Discuss the importance of reputation management during and after incidents
  • Implement a continuous improvement process for BCM