Creative Problem Solving with Gamification Techniques (Design Thinking) - Bespoke

• Basic familiarity with workplace challenges and scenarios
• Open-mindedness to collaborative problem-solving techniques

Audience

• Administrative staff
• Operational staff
• Team leaders and managers

Design Thinking is a user-centric approach to solving complex problems using creativity and innovation.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to Design Thinking

• Overview of Design Thinking methodology
• Key stages: Empathize, Define, Ideate, Prototype, and Test
• Understanding the relevance to administrative and operational challenges

Gamification Fundamentals

• Introduction to gamification and its principles
• Gamification vs game design: Key differences
• Exploring tools and techniques for gamifying problem-solving

Empathy and Problem Definition

• Identifying stakeholder needs and pain points
• Using gamified exercises to gather insights
• Formulating clear and actionable problem statements

Idea Generation and Gamification

• Brainstorming techniques for innovative solutions
• Using gamification to unlock creativity
• Collaborative ideation through team challenges

Prototyping and Testing

• Building low-fidelity prototypes for workplace challenges
• Gamified testing scenarios to evaluate solutions
• Iterative refinement based on feedback

Implementation Strategies

• Planning and executing solutions in real-world contexts
• Overcoming resistance to change through engagement
• Measuring the impact of implemented solutions

Gamification Showcase

• Presenting solutions through gamified storytelling
• Peer feedback and collaborative improvement
• Best practices for sustaining a gamified approach

Summary and Next Steps