Course Code:
eibsp
Duration:
4 hours
Overview:
This immersive session explores the essential role of empathy in personal and professional settings. Participants will discover how understanding and managing emotions—both their own and others’—can enhance relationships, strengthen teams, and support personal well-being.
Course Outline:
Key Focus Areas:
1. Understanding Emotional Intelligence
- Explore the foundation of Emotional Intelligence
- Discover the core principle of empathy and its importance
- Reflect on how emotions influence interactions and outcomes
2. Empathy and Impactful Communication
- Recognize how empathy shapes relationships and team dynamics
- Learn to listen actively and respond with emotional clarity
- Practice techniques to navigate sensitive situations with care
3. Applying Emotional Intelligence for Support and Self-Care
- Identify ways to use empathy to support individuals and teams
- Gain tools to manage emotional responses constructively
- Explore strategies for self-awareness and emotional resilience
Outcome:
Participants will leave with a clearer understanding of how empathy enhances their effectiveness, tools to foster emotionally intelligent connections, and practices to maintain their own emotional well-being in everyday interactions.