Course Code: designthinkingips
Duration: 14 hours
Overview:

By the end of this training, participants will be able to:

  • Develop a strong idea on the fundamental elements of design thinking
  • Appreciate the impact of a humanistic approach to the development of products and initiatives.
  • Equipped with knowledge necessary in creating an adaptive delivery and planning that can withstood sudden adversities and changes in delivery method.
  • Maximize the use of design thinking in creating high impactful and relevant solutions not just for private growth but for public interest and enhancement.

Format of the Course

  • Interactive Planning with Outputs
  • Digital Icebreakers
  • Course Works
Course Outline:

DAY 1: Design Thinking and Its initial Phases & The Tools in Effective Design Thinking

Part 1: Initial Contact, Introductions and Setting of Expectations

  • Facilitator introduction and expectation setting from the participants

Part 2: The Core of Design Thinking

  • Discussion on the key concepts of design thinking and its relevance in today’s delivery of work and initiatives

Part 3: The Humanistic Model and Empathy and its importance on design research

  • Deep dive discussion on the core concept and foundation of design thinking which is empathy and how it plays a role on developing initiatives that give value to the human experience

Part 4: Critical and Creative thinking tools and their relevance to Design Thinking

  • Discussion on the different tools that enhances solutions minded approach and maximizes both critical and creative thinking which would be helpful in the creation of an effective decision progression and planning for the design.
  1. Problem solving process (PRIDAI)
  2. Defining the Problem through Empathy Mapping
  3. Ishikawa Diagrams – Mapping the problem and issue
  4. Tree Diagram for Root Cause Analysis
  5. Brainstorming
    • 6 Thinking Hats
    • Relationship Diagram
    • Balanced Scorecard
    • Mind Mapping
    • Story Boarding

Part 5: Introduction to course works (Group)

  • Participants will be placed in groups and will decide upon a program that they are seeing in the organization. They will be provided with a template that will cover the 5 steps of design thinking which are:
  1. Empathize
  2. Define
  3. Ideate
  4. Prototype
  5. Test

DAY 2: Design Presentations

Part 1: Initial Contact, Introductions and Setting of Expectations

  • Facilitator introduction and expectation setting from the participants

Part 2: Team Presentations for Group 1 and 2

  • Teams will present their identified design with a respective critique from their peers that can be further developed into an actual project moving forward.

Part 3: Synthesis of the output

Part 4: Team Presentations for Group 3 to 5 (depending on class size)

  • Teams will present their identified design with a respective critique from their peers that can be further developed into an actual project moving forward.

Part 5: Final summary and end of training pleasantries

Please do note that for the entirety of the training working breaks will be followed and all discussion of the theories will be embedded by working activities that will aim to improve the retention and application of the context.