Course Code:
servicenowonecsa
Duration:
14 hours
Course Outline:
Day 1
Training Kick-off
ServiceNow Qverview
Instance prepare
ServiceNow fundamentals（1）
Module 1：User Interface & Navigator
Module 2：Collaborate
Module 3：Database Administration
Module 4：Self-Service & Process Automation
Day 2
Servicenow fundamentals （2）
Module 5：Intro to Scripting & Application Tools
System Administration Advanced （Extension）
Module 1：Application Data Management
Module 2：Report
Module 3：Integrations
Module 4：Platform Optimization And Maintenance Data
Module 5：Platform Optimization And Maintenance Instance
After learning
Q&A
Exam & Experience share