TMAP: Quality for cross-functional teams

For this training course basic knowledge of information technology, working in teams and an Agile way of working is required. There are no specific certifications required.

This training course provides all people in a high-performance IT delivery team, such as a DevOps or Scrum team, with the required knowledge and skills that are important for building quality in their IT system and gaining confidence that the pursued business value can be achieved.

On the last afternoon of this training course the participants take the 1-hour exam with 30 questions, “TMAP: Quality for cross-functional teams”. The exam is taken in collaboration with iSQI

The internationally recognised TMAP: Quality for cross-functional teams certification attests all people in a high-performance IT delivery team, such as in DevOps or Scrum, the required knowledge and skills that are important for building quality in their IT system and gaining confidence that the pursued business value can be achieved.

Gain knowledge and practical experience with the following QA & testing subjects:

• The VOICE model for achieving business value by IT delivery
• IT delivery models, especially DevOps
• Cross-functional teams and continuous quality engineering
• The whole-team approach and relevance for Dev and Ops people
• QA & testing topics such as:
  • Reviewing and pull-requests
  • Continuous improvement and metrics
• Continuous everything, test automation and CI/CD pipeline
• Total cost of quality
• Indicators, reporting and alerting
• Quality measures
• Personal, interpersonal and team skills
• Test varieties (perfomance -, usability -, security testing and more)
• Experience-based testing: exploratory testing and mob testing
• Test design: boundary value analysis, path coverage, condition oriented testing, code coverage and mutation testing.

The training course lets participants get experience on these subjects through short introductions followed by relevant exercises and leaves ample room for sharing experiences by all participants. During the course the participants will also practice exam questions.

On the last afternoon of this training course the participants take the 1-hour exam with 30 questions, “TMAP: Quality for cross-functional teams”. The exam is taken in collaboration with iSQI