Course Code: aieae
Duration: 2 hours
Prerequisites:
  • An interest in workplace automation and AI tools
  • Basic familiarity with email and survey tools (e.g., Outlook, Google Forms)

Audience

  • Administrative professionals
  • Office staff and team coordinators
  • Non-technical users seeking AI productivity tools
Overview:

Artificial Intelligence (AI) Essentials for Administrative Efficiency is a short-format training designed to introduce key AI concepts and demonstrate how everyday administrative tasks can be enhanced using intelligent automation tools.

This instructor-led, live training (online or onsite) is aimed at beginner-level administrative professionals who wish to understand how to apply AI for tasks such as email automation and smart data collection.

By the end of this training, participants will be able to:

  • Understand the basic concepts and applications of AI in the workplace.
  • Use AI-driven tools to automate and improve email workflows.
  • Leverage AI capabilities in survey platforms for better data insights.
  • Gain hands-on experience with practical tools designed for administrative efficiency.

Format of the Course

  • Interactive lecture and discussion.
  • Live demonstration of tools.
  • Optional guided practice and Q&A.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Course Outline:

1. Introduction

  • Brief overview of AI and its relevance in today’s workplace

2. Fundamentals of Artificial Intelligence

  • Definition and history of AI
  • Key concepts: Machine Learning, Natural Language Processing, Automation
  • Examples of AI applications across various industries

3. AI in Daily Administrative Operations

  • Automating email workflows with AI
  • Tools and platforms for email automation
  • Writing effective automated emails

4. Practical Session: AI Tools and Software

  • Live demonstration of popular AI tools, including:
    • Email automation tools (e.g., Mailchimp, Microsoft Outlook AI features)
    • Survey tools (e.g., SurveyMonkey, Google Forms with AI-based analytics)

Summary and Next Steps