- Basic understanding of using computers, including operating systems
- Experience performing daily administrative tasks
Audience
- Administrative operatives
Artificial Intelligence (AI) is a branch of computer science focused on creating systems capable of performing tasks that typically require human intelligence. These tasks include learning, reasoning, problem-solving, perception, language understanding, and more.
This instructor-led, live training (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of AI and its applications in administrative tasks.
By the end of this training, participants will be able to:
- Understand the basics of Artificial Intelligence (AI).
- Learn how AI can be integrated into daily administrative tasks.
- Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Introduction
- Brief overview of AI and its significance in modern workplaces
Basics of Artificial Intelligence
- Definition and history of AI
- Key concepts: Machine Learning, Natural Language Processing, Automation
- Examples of AI applications in various industries
AI in Daily Administrative Operations
- Automating email workflows with AI
- Tools and platforms for email automation
- Writing effective automated emails
- Conducting surveys using AI
- Creating and analyzing surveys
- Tools for automated survey creation and response analysis
- Using AI to track and manage indicators
- Identifying key performance indicators (KPIs)
- Tools for automated tracking and reporting
Practical Session: AI Tools and Software
- Hands-on demonstration of popular AI tools
- Email automation tools (e.g., Mailchimp, Microsoft Outlook's AI features)
- Survey tools (e.g., SurveyMonkey, Google Forms with AI analysis)
- Indicator tracking tools (e.g., Tableau, Power BI)
- Interactive exercises for participants to try out AI tools
Maintaining Records and Manual Validations with AI
- Automating record maintenance
- AI-powered document management systems
- Tools for digital record-keeping and automated filing
- Enhancing manual validation processes
- AI tools for data validation and error checking
- Practical examples and tool demonstrations
Summary and Next Steps
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