- 使用電腦（包括作業系統）的基本知識
- 具有執行日常管理任務的經驗
觀眾
- 行政人員
Artificial Intelligence (AI) 是計算機科學的一個分支，專注於創建能夠執行通常需要人類智慧的任務的系統。這些任務包括學習、推理、解決問題、感知、語言理解等。
這種以講師為主導的現場培訓（現場或遠端）針對希望對人工智慧及其在行政任務中的應用有基本瞭解的初級行政操作人員。
在培訓結束時，參與者將能夠：
- 瞭解 Artificial Intelligence (AI) 的基礎知識。
- 瞭解如何將 AI 集成到日常管理任務中。
- 通過 AI 工具提高發送電子郵件、進行調查、管理指標、維護記錄和執行手動驗證的效率。
課程形式
- 互動講座和討論。
- 大量的練習和練習。
- 在現場實驗室環境中實際實施。
課程定製選項
- 如需申請此課程的定製培訓，請聯繫我們進行安排。
介紹
- 人工智慧及其在現代工作場所中的意義的簡要概述
人工智慧基礎
- 人工智慧的定義和歷史
- 關鍵概念：Machine Learning、自然語言處理、自動化
- 人工智慧在各行各業的應用實例
人工智慧在日常行政運營中的應用
- 使用 AI 實現電子郵件工作流程的自動化
- 用於電子郵件自動化的工具和平臺
- 編寫有效的自動化電子郵件
- 使用人工智慧進行調查
- 創建和分析調查
- 用於自動創建調查和回應分析的工具
- 使用 AI 跟蹤和管理指標
- 確定關鍵績效指標 （KPI）
- 用於自動跟蹤和報告的工具
實踐課程：人工智慧工具和軟體
- 流行的 AI 工具的實踐演示
- Email 自動化工具（例如，Mailchimp、Microsoft Outlook 的 AI 功能）
- 調查工具（例如，SurveyMonkey、Go帶有 AI 分析功能的 Forms）
- 指標追蹤工具（例如 Tableau、Power BI）
- 為參與者提供互動練習，以嘗試人工智慧工具
使用 AI 維護記錄和手動驗證
- 自動執行記錄維護
- AI 驅動的文件管理系統
- 用於數位記錄保存和自動歸檔的工具
- 加強手動驗證流程
- 用於數據驗證和錯誤檢查的 AI 工具
- 實際範例和工具演示
摘要和後續步驟
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